Customer Support Specialist
vor 3 Wochen
This range is provided by Kaliba. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range A$60,000.00/yr - A$75,000.00/yr Consultant at Kaliba - Dedicated to securing the best IT vendor and Technology talent in APAC Are you ready to join a dynamic and innovative MarTech SaaS company as a Customer Support Specialist? As a Customer Support Specialist, you will be responsible for delivering exceptional customer experience and assisting with technical and general enquiries of our platform. This role is pivotal as you will be the face of the brand as the first contact point for the business. Company: Headquartered in the United States, with a presence in Australia, this organisation is a global leader in the MarTech industry. Their cutting‑edge software empowers businesses with powerful online marketing tools, contact management, and sales functionalities, along with advanced AI capabilities, to help them attract, engage, and grow their customer base. They’re committed to delivering exceptional solutions that enable businesses to thrive in the digital age. Duties & Responsibilities Act as the first contact point for a broad range of customers – SMB, public sector and enterprise clients to optimize their experience with the solutions. Handle inquiries across various communication platforms, swiftly resolving technical and support issues. Channel complex matters to the relevant teams for resolution. Provide valuable insights to leadership for continuous improvement in user experience. Maintain detailed records of customer interactions in the system, while also updating resources and providing support and training for enhanced customer engagement and success. Experience Needed 12 months+ of experience working within the SaaS/IT space in a Customer support or Product support capacity. Ability to work in a tight‑knit (growing) support team and work autonomously at times. Excellent communication skills and a knack for technology. Hungry, driven, passionate and willing to learn. Must be Brisbane or Gold Coast based – 2 days a week in the Brisbane‑based office is mandatory. Up to $75,000 + Super + Benefits. Hybrid working environment. #J-18808-Ljbffr
-
Customer Support Specialist
vor 4 Wochen
City of Brisbane, Österreich Magentus VollzeitJoin to apply for the Customer Support Specialist role at Magentus 1 day ago Be among the first 25 applicants Direct message the job poster from Magentus At Magentus , our goal is to create a healthier society through technology. We do that by delivering smart workflows that connect people, systems, and data - making care more intelligent, efficient, and...
-
Customer Support Specialist
vor 2 Wochen
City of Hobart, Österreich Procreate VollzeitJoin to apply for the Customer Support Specialist role at Procreate . We’re looking for a dedicated Customer Support Specialist to help us serve our large and growing user base. We’re driven by the desire to deliver the best creative software experience for our global community. You’ll bring excellent communication skills, a genuine passion for helping...
-
Customer Support Specialist
Vor 7 Tagen
City of Hobart, Österreich Procreate VollzeitOverview We’re looking for a dedicated Customer Support Specialist to help us serve our large and growing user base. We’re driven by the desire to deliver the best creative software experience for our global community. You’ll bring excellent communication skills, a genuine passion for helping people, and the ability to quickly understand both user...
-
Customer Support Specialist
Vor 3 Tagen
City of Hobart, Österreich Procreate Ltd VollzeitWe’re looking for a dedicated Customer Support Specialist to help us serve our large and growing user base. We’re driven by the desire to deliver the best creative software experience for our global community. You’ll bring excellent communication skills, a genuine passion for helping people, and the ability to quickly understand both user needs and...
-
Healthtech Customer Support Specialist
Vor 7 Tagen
City of Brisbane, Österreich Mable VollzeitA leading healthtech platform in Australia is seeking a Customer Support Specialist to enhance user experiences and engagement. In this role, you will assist the community in a fast-paced call center setting while providing support and guidance to help users achieve their goals. Ideal candidates will have 2-3 years of customer support experience, excellent...
-
Customer Specialist Support Advisor
Vor 7 Tagen
City of Brisbane, Österreich Transurban VollzeitWorking at Transurban is different; it’s a place where you can see the benefits of your work play out in real life, every day. We create city-sized solutions- building and operating safer, smarter, and more sustainable roads- to solve pressing transport challenges that are slowing cities down. About the role We’re seeking a Customer Specialist Support...
-
Customer Support Specialist
vor 2 Wochen
Council of the City of Sydney, Österreich Hatch Vollzeit2 days ago Be among the first 25 applicants This is a Customer Support Specialist role with HiBob based in Sydney, NSW, AU == HiBob == Role Seniority mid level, junior Job Description More about the Customer Support Specialist role at HiBob Come and be you with us. Being a Bobber is all about being you. We want you to bring all parts of yourself to work,...
-
Customer Specialist Support Advisor
Vor 7 Tagen
City of Brisbane, Österreich Transurban VollzeitWorking at Transurban is different; it’s a place where you can see the benefits of your work play out in real life, every day. We create city-sized solutions- building and operating safer, smarter, and more sustainable roads- to solve pressing transport challenges that are slowing cities down.**About the role** We’re seeking a **Customer Specialist...
-
Customer Support Specialist
Vor 3 Tagen
City of Melbourne, Österreich Boeing VollzeitCustomer Support Specialist page is loaded## Customer Support Specialistremote type: Onsite Joblocations: AUS - Port Melbourne, Australiatime type: Full timeposted on: Posted Todaytime left to apply: End Date: January 12, 2026 (30+ days left to apply)job requisition id: JR Customer Support Specialist**Company:**Boeing Aerostructures Australia Pty Ltd*At...
-
Customer Support Specialist
vor 3 Wochen
City of Melbourne, Österreich Education Perfect VollzeitJoin to apply for the Customer Support Specialist role at Education Perfect Be among the first 25 applicants Education Perfect has a suite of EdTech products designed to empower educators and amplify their impact in the classroom. We aim to enable teachers to personalise learning at scale with a range of powerful learning, assessment and insights tools,...
