Customer Care Team Leader
vor 5 Stunden
Customer Care Team Leader - Trade Store - Mackay QLD 7d ago , from Wesfarmers Industrial and Safety A unique opportunity has become available to lead our close knit Trade Store team in Mackay QLD As our new Customer Care Team Leader no two days will be the same, and we're looking for someone who is a confident leader and communicator. This role will see you working hands on in store to support, coach and mentor the team, manage the smooth and efficient running of the Trade Store, and drive exceptional customer service experiences for our clients. Our supportive management will provide you with all the training you need to be set up with success from the beginning Take the next step in your career This secondment opportunity is a great way to develop your leadership skills and build a strong foundation for a long-term management career with us. Your key responsibilities include, but not limited to: Act as a role model by leading, coaching and mentoring our Trade Store team Conduct regular performance development discussions and planning meetings with all direct reports to clearly identify targets, as well as opportunities for career development and succession planning Support and work collaboratively with other key stakeholders across the business to drive outstanding service for our customers Pro-actively look for ‘better ways of working’ and implement and integrate process improvements in line with the overall business strategy Work in store with the team to provide exceptional customer service, managing customer requests, sourcing parts, and ETA’s on backorders Manage daily stock replenishment/stock rotations/stocktakes, as well as general housekeeping and maintenance of showroom displays To be successful, you will have: Previous experience leading a team highly regarded, but we are open to applications from team members ready to step into a leadership role Lead by example promoting our ‘customer first’ value Focus on process improvements to ensure all KPI’s are met consistently Thrive in a fast paced, ever-changing environment Next Steps If you meet most of the criteria listed above and would like to be considered for this opportunity, please send your application today. We will be contacting suitable candidates as we receive them. Blackwoods also promotes diversity and inclusion across our workplaces and encourages applications from all backgrounds, including people from Aboriginal and Torres Strait Islander communities, the LGBTQI+ community and people with disabilities. #J-18808-Ljbffr
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Trade Store Team Leader – Customer Care
vor 5 Stunden
Mackay Regional, Österreich Wesfarmers Industrial & Safety VollzeitA leading industrial company in Mackay QLD is seeking a Customer Care Team Leader for their Trade Store. In this hands-on role, you will lead and mentor a dedicated team, manage daily operations, and strive for exceptional customer service. Ideal candidates will have team leadership experience or be ready to step into a leadership role. Join a supportive...
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Rostering Team Lead
vor 1 Woche
Mackay Regional, Österreich Point Care VollzeitKey Responsibilities Leadership & Team Management Supervise and support rostering coordinators. Lead meetings, provide training, and manage performance. Operational Oversight Oversee roster creation and service coverage. Ensure accurate and timely updates. Compliance & Quality Assurance Ensure SCHADS, NDIS, and internal policy compliance. Review staff...
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Rostering Team Lead
vor 4 Stunden
Mackay Regional, Österreich Point Care Pty Ltd. VollzeitMackay, Australia | Posted on 01/12/2025 Point Care offers a wide range of disability services. At Point Care it is our pleasure to see people with disability achieve their goals. If you can dream it, we can support you in achieving it. Job Description Key Responsibilities A. Leadership & Team Management Supervise and support rostering coordinators. Lead...
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Rostering Team Lead
Vor 6 Tagen
Mackay Regional, Österreich Point Care Pty Ltd. VollzeitKey Responsibilities A. Leadership & Team Management Supervise and support rostering coordinators. Lead meetings, provide training, and manage performance. B. Operational Oversight Oversee roster creation and service coverage. Ensure accurate and timely updates. C. Compliance & Quality Assurance Ensure SCHADS, NDIS, and internal policy compliance. Review...
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Receptionist Team Leader
vor 1 Woche
Mackay Regional, Österreich Better Pet Vets VollzeitOverview Full-Time Receptionist Team Leader – Better Pet Vets Andergrove Are you an experienced veterinary receptionist or customer service professional ready to take the next step into leadership? Join the friendly and supportive team at Better Pet Vets Andergrove, where we're passionate about providing gold-standard care for pets — and genuine care for...
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Community Clinical Nurse: Lead Care
vor 2 Wochen
Mackay Regional, Österreich Blue Care VollzeitA leading community healthcare provider in Mackay is seeking a Clinical Nurse to join their team. You will manage a client portfolio, lead frontline staff, and drive quality nursing care in the community. Ideal candidates should possess a Bachelor of Nursing, current AHPRA registration, and significant clinical experience. Competitive pay with salary...
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Site Manager
vor 3 Wochen
Mackay Regional, Österreich Cater Care VollzeitAre you an experienced Administrator looking for a new opportunity? At Cater Care Australia, we are seeking a dynamic and experienced Administrator / Duty Manager to join our team in Mackay / Emerald / Rockhampton, QLD. If you have a passion for providing exceptional administrative support and thrive in a fast-paced environment that offers both challenge and...
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Customer Service
vor 1 Woche
Toowoomba Regional, Österreich Rspca Qld VollzeitA local animal welfare organization in Toowoomba seeks a Customer Service & Administration Coordinator to lead frontline customer service and administration functions. You will oversee daily operations, coordinate adoptions and surrenders, and support staff in delivering high-quality service. Ideal candidates will have customer service experience and...
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Acting Team Leader Child and Family Care Mackay
vor 2 Wochen
Mackay Regional, Österreich Selectability VollzeitAbout the role selectability is seeking an acting team leader – child and family care Mackay from the 20 October 2025 to 02 November 2025. As acting team leader you will be responsible for leading a team of child and family care professionals to ensure the safety and well‑being of children and young people in our care. Our youth residential program...
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Customer Care Agent
vor 2 Wochen
Mackay Regional, Österreich Flick Anticimex VollzeitBe part of a dynamic & motivated sales team Training provided Supportive team environment and development opportunities Flick has been a trusted provider of expert pest control for over 105 years and offers a comprehensive range of integrated treatment solutions for residential and commercial premises. We are a global organisation and the largest pest...