Academic Administration Officer

About Torrens University Australia At Torrens University Australia, making a difference is in our DNA. As a Certified B Corporation, we belong to a global community of future‑focused companies using business as a force for good. We believe in the transformative power of education to change lives, families, communities – and the world. That’s why we’re on a mission to increase access to higher education, so learners from all walks of life can chase their dreams. Just like our students, our employees are a diverse group who want to make an impact. When you join us, we give you the freedom to be bold, creative and courageous – with flexible working arrangements that allow you to bring your best. We’ve built a culture that celebrates community, collaboration and innovation, where people love what they do. Job Title: Academic Administration Officer The Academic Administration Officer will provide exceptional service quality, customer‑focused academic administration support across all aspects of the student and course lifecycle. The Academic Administration Officer will support the requirements across academic policy, course administration and implementation, planning and scheduling, academic governance committees, records and resulting data and archive management, regulatory compliance requirements and project delivery functions. This role involves collaborating with academic leaders, faculty members and other stakeholders to ensure academic quality best practices are implemented and monitored that promote student success and academic achievement. Key stakeholder engagement (both internally and externally) and a solution‑based mindset is critical to the success of this role. Principal accountabilities Academic Administration & Compliance: Process academic administration tasks accurately and on time, ensuring full compliance with policies, regulatory requirements, ESOS and PRISMS obligations Student & Staff Support: Provide high‑quality customer service and clear academic information to students, staff, and integrated campus teams. Data & Records Management: Maintain accurate and compliant student and enrollment records across all systems, ensuring that approved changes and updates are consistently reflected. Governance, Exams & Academic Processes: Support governance committees, results entry, credit/RPL processing, examinations, course completions and graduation activities. Operational Coordination & Continuous Improvement: Support project timelines, onboarding and teaching agreements, contribute to quality and risk processes, and promote efficient, innovative and collaborative ways of working. This is a full‑time permanent position based at our Surry Hills campus in Sydney. Who you are To be successful in this role, you will have: Experience in academic administration functions, including knowledge of VET and HE regulatory requirements desirable. Minimum 2 years' experience within the HE or VET sector is desirable. Knowledge of ESOS, TEQSA, and ASQA regulatory requirements and frameworks. Bold, modern and agile, we’re Australia’s fastest‑growing university, going from 164 students in 2014 to 40,000+ alumni across 115+ countries and 2000+ staff today. In 2020, the Australian Financial Review named us one of the country’s most innovative companies. As we continue to establish ourselves as a truly global university, we never lose sight of our student‑centric approach. Supported by teams of passionate people, you’ll find endless opportunities for professional development and career progression. We are proud to be an equal opportunity employer and committed to creating an inclusive workplace. We do not discriminate on the basis of race, colour, religion, age, ethnicity, gender identity, sexual orientation, disability, or any other protected characteristic. We encourage applications from Aboriginal and Torres Strait Islander peoples for all positions. What we offer Study free in a course/degree related to your position B Corp certified university – values driven, and purpose led Access to internal opportunities – be supported to learn, grow and move across the organisation Hiring process We aim to provide you with the necessary information you need at each stage of this process to put your best self forward. Should you have accessibility requirements or needs, please contact for confidential support to ensure an equitable, barrier free application process, as we have a Reasonable Adjustment Procedure in place to support you through the recruitment process. We’re a 2025 Circle Back Initiative Employer and commit to respond to every applicant. To learn more about what makes Torrens University Australia a great place to work, visit . We’d love to hear from you. Job reference: R28780 Applications for this role will close on Friday 19th December . As we enter our annual shutdown period, please note that updates on your application may be delayed until we return in early January. We will continue to review applications as they come through, and if we identify a suitable candidate earlier, the advert may close before the listed date. #J-18808-Ljbffr