Knowledge Management Lead

vor 2 Wochen

Canberra, Österreich Paxus Vollzeit

Knowledge Management Lead – NV1 Clearance – Canberra – Permanent, Full-Time Onsite Are you passionate about transforming information into actionable knowledge? We're seeking an experienced Knowledge Management Lead to drive continuous improvement, innovation, and collaboration across our organisation. In this role, you'll take ownership of our knowledge management framework, creating, refining, and maintaining knowledge assets that empower teams, enhance decision-making, and strengthen operational excellence. Key Responsibilities Creation and publication of Knowledge objects Identifying and implementing changes to the knowledge process Identifying exceptions and deviations, as well as managing these situations Communicating new and changed policies Identifying and implementing process improvements Creating, analysing, and distributing process reports Notifying participants in the process when standards and procedures are not being followed Establishment of measurements and targets to improve knowledge effectiveness and efficiency Evaluating the knowledge performance of the process Refining, organising, and storing knowledge using structured repositories Distributing and sharing the knowledge through training programmes, portals, and brainstorming sessions Managing knowledge effectively at a service line, individual, and team level Harvesting knowledge and ideas and submitting them to the Knowledge Base Owner Assessing the value of knowledge within the organisation Staying aware of how new communications, collaboration, and information technologies support KM processes Accessing, filtering, analysing, accumulating, storing, communicating, and applying knowledge Using communication, collaboration, and information management technologies to navigate the information and knowledge environment Background Proven and strong experience working as a Knowledge Manager or Lead in a large and complex environment Experience evaluating and improving knowledge performance across processes Proven ability to harvest, organise, and submit knowledge to centralized systems Experience designing and delivering training programmes Ability to access, filter, analyse, and store large volumes of information Ability to analyse digital tools to support KM processes Ability to assess the value of knowledge assets critically Effective stakeholder engagement and communication skills About You NV1 security clearance (mandatory) or above Proven experience in knowledge management, process improvement, or related fields Strong analytical, communication, and stakeholder engagement skills A proactive mindset with the ability to identify valuable knowledge assets and promote best practices Experience with collaboration and information management technologies Why Join Us? You'll be part of a collaborative, forward-thinking environment where your expertise in knowledge management will directly influence how we work, share, and grow. Ready to lead the culture of continuous learning and knowledge excellence? We'd love to hear from you. Apply now or reach out for a confidential discussion. #J-18808-Ljbffr

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