Knowledge Manager

vor 2 Wochen


Canberra, Österreich Emanate Technology Vollzeit

Knowledge Manager Location : Canberra, ACT Type : Permanent | NV2 Clearance We’re looking for an experienced Knowledge Manager to drive service excellence and improve ITIL-based processes. What you’ll do : Manage the life-cycleof Knowledge Articles. Oversee Service Request Management and compliance. Identify process improvements and leverage AI for efficiency. Coordinate service delivery and maintain strong stakeholder relationships. What you’ll bring : Minimum 4 years’ experience in Knowledge and Service Request Management. Strong ITIL V3 / ITIL 4 knowledge. Excellent written and verbal communication skills. NV2 Security Clearance Ready to make an impact? Apply now and help shape smarter service delivery. We are an inclusive employer committed to fostering a diverse and accessible workplace. We encourage applications from Aboriginal and Torres Strait Islander peoples, people with disabilities, LGBTQIA+ individuals, people of all ages, and those from culturally and linguistically diverse backgrounds. #J-18808-Ljbffr


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