Retail Manager

Position Retail Manager at 7 Mile Bar, Bistro & Bottle shop, Balcatta, WA 6021. Salary: $78,000 + Superannuation. Position Overview The Retail Manager is responsible for managing the daily operations of the bar, bistro, and bottle shop to ensure efficient service delivery, high-quality customer experiences, and compliance with liquor, retail, and hospitality regulations. The role includes supervising staff, analysing sales performance, maintaining inventory for both the restaurant and bottleshop, coordinating supplier relationships, and ensuring operational efficiency across all customer‑facing and retail trading activities. This position directly contributes to business profitability, customer retention, and overall venue performance. How to Apply Submit your resume and a brief cover letter via email or through the online application link. Benefits Supportive team culture and professional working environment. Career progression opportunities within the hospitality group. Staff discounts on food, beverages and retail liquor. Competitive remuneration and performance incentives. Flexible rostering and work‑life balance. Key Duties & Responsibilities Oversee daily operations of the bar, bistro, gaming areas, bottle shop, and retail liquor section. Ensure smooth workflow during peak hours, promotions, events, and busy service periods. Prepare rosters, assign duties, supervise front‑of‑house, bar and bottle shop staff. Provide hands‑on support during peak service times. Conduct performance reviews, training, and ensure staff follow service standards. Oversee ordering, stock rotation and stocktake for food, beverage and packaged liquor. Maintain bottle shop inventory including spirits, wine, beer, RTDs, kegs and promotional stock. Liaise with suppliers, negotiate pricing and ensure timely deliveries. Monitor daily sales, POS reports, retail pricing and department spending. Assist with budgeting, cost control, stock variance reports and wastage control. Ensure accurate cash handling, register balancing and financial reconciliations. Handle customer enquiries, bookings, complaints and feedback professionally. Maintain high service standards across bar, dining and bottle shop areas. Assist in developing in‑house promotions, happy hours, product launches, sport nights and events. Support marketing activities including social media updates and brand promotions. Ensure compliance with RSA, Liquor Control Act, food safety, WHS and licensing conditions. Maintain safe venue operations, incident reporting and minimise operational risks. Ensure the dining areas, bar, bottle shop and outdoor areas are clean, organised and well‑presented. Coordinate maintenance of equipment, refrigeration, storage and POS systems. Maintain operational documentation, incident logs, supplier records and compliance files. Prepare management reports on performance, sales trends and stock levels. Skills, Experience & Qualifications Minimum 1–2 years’ experience in retail, bar, or hospitality management. Relevant qualification in Retail Management / Hospitality / Business preferred. Strong leadership, team supervision and communication skills. Experience in bottle shop or liquor retail operations highly valued. Proficiency in POS systems, stock control tools and cash handling. Ability to work evenings, weekends and busy periods. Strong customer service focus and problem‑solving skills. About 7 Mile Bar, Bistro & Bottle shop 7 Mile Bar is a well‑established hospitality venue offering a full‑service bar, bistro dining, entertainment, events, gaming services, and a retail bottle shop. We focus on delivering high‑quality food, beverages, packaged liquor, customer service and a welcoming social environment for local patrons and visitors. The venue operates multiple revenue streams including dine‑in, bar service, events/functions and liquor retail. Maintaining high service standards, strong stock control, and seamless operational coordination is essential due to the venue’s high‑volume operations. Work Type : Full time Salary : $78,000–78,000 Job Publish : Job Expire : #J-18808-Ljbffr