Senior Site Reliability

Senior Site Reliability / Gitops Engineer Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. With 1200+ colleagues in 75+ countries and very few office-based roles, we enable collaboration through twice‑yearly in-person team sprints in interesting global locations. We are hiring a Senior Site Reliability / Gitops Engineer for our Information Systems (IS) team. This role is an opportunity for an automation‑first senior technologist with a passion for Linux to build a career with Canonical and drive success with those leveraging Ubuntu and open source products. Job Summary The IS team supports and maintains all of Canonical’s IT production services, running products used by over 60 million Ubuntu users. As a Senior SRE & Gitops Engineer you will drive operations automation to the next level in both our private clouds and the public clouds, using open‑source IaC, CI/CD pipelines, and Canonical’s leading automation tools. In addition to defining IaC, you will provide critical feedback to developers on how their products scale, submitting bugs, sometimes writing pull requests, and collaborating on design and implementations across teams. You will be part of a global team of SREs that collaborate to provide the best services to Canonical, its customers, and the Ubuntu community. Responsibilities Drive the development of automation and Gitops in your team as an embedded tech lead. Closely collaborate with the IS architect to align your solutions with the IS architecture vision. Design and architect services that IS can offer to the organization as products. Apply your IaC experience to develop infrastructure as code practice within IS, constantly increasing automation and improving IaC processes. Automate software operations for re‑usability and consistency across private and public clouds, taking into account the complexities of distributed systems. Maintain operational responsibility for all of Canonical’s core services, networks, and infrastructure. Develop skills in troubleshooting, capacity planning, and performance investigation; set up, maintain, and use observability tools such as Prometheus, Grafana, and Elasticsearch; design, implement, and maintain monitoring and alerting for various systems and services. Provide assistance and work with globally distributed engineering, operations, and support peers. Be given uninterrupted development time to focus on larger projects and automation of manual tasks. Share your experience, know‑how, and best practices with other team members in design sessions, mentorship, and collaborative work. Carry final responsibility for time‑critical escalations. Qualifications A modern view on hosting architecture, driven by infrastructure as code across both private and public clouds. A product mindset thriving to develop products rather than solutions. Python software development experience with large projects. Experience working with Kubernetes or other container orchestration systems. Proven exposure to manage and deploy cloud infrastructure with code. Practical knowledge of Linux networking, routing, and firewalls. Affinity with various forms of Linux storage, from Ceph to databases. Hands‑on experience administering enterprise Linux servers. Extensive knowledge of cloud computing concepts and technologies. Bachelor’s degree or greater, preferably in computer science or related engineering field. Able to communicate clearly and effectively in English over email, chat, video, or voice calls and in‑person. Motivated and able to troubleshoot from kernel to web, and willing to ask others when appropriate. A willingness to be flexible and learn new things quickly. Be inspired by the needs of fast‑changing environments. Happy to work within distributed teams. Passionate and familiar with open source, especially Ubuntu or Debian. Benefits Distributed work environment with twice‑yearly team sprints in person. Personal learning and development budget of USD 2,000 per year. Annual compensation review. Recognition rewards. Annual holiday leave. Maternity and paternity leave. Team Member Assistance Program & Wellness Platform. Opportunity to travel to new locations to meet colleagues. Priority Pass and travel upgrades for long‑haul company events. About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open‑source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; we need the best to succeed. Most colleagues work from home, and every day we challenge you to think differently, work smarter, learn new skills, and raise your game. We foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we give every application fair consideration. #J-18808-Ljbffr