Quality and Education Manager

Quality and Education Manager – Mt Sheridan Join Bupa Aged Care and be at the heart of it in Mt Sheridan As Australia’s largest regional aged care and dementia provider, we’re proud to be part of communities built on vision, passion and dedication. At Bupa Aged Care, our purpose is simple – helping residents live longer, healthier and happier lives. Every day you make a meaningful difference to our residents and their families – and we’re here to support you. Bupa Mt Sheridan is now hiring a Quality and Education Manager to lead the delivery of care and ensure our highest standards are maintained. The heart of the role As a Quality Education Manager, you won’t just support your team, you’ll empower them to grow, thrive and deliver care that truly makes a difference. You’ll take on a meaningful role in our welcoming care home, where each day brings new opportunities to coach, mentor and lead with purpose. With the freedom to shape best practice and inspire others, your work will have a lasting impact. Duties include: Provide quality-focused leadership, coaching and guidance in relation to documentation to ensure care and services provided meet expected outcomes. Develop team members’ knowledge and understanding of expectations of practice within the framework of the Aged Care Quality Standards and their own scope of practice. Maintain the Care Home’s Plan for Continuous Improvement (PCI) in collaboration with leadership team, including the transfer of insights from the Quality Indicator Report and monthly review meetings with other leadership team members. Ensure Government NQIP data is submitted in line with Bupa timeframes, analysed and improvements documented and actioned. Coordinate and complete all monthly Care Home Audits within the Operations Essential audit program. Manage and deliver the highest quality clinical care of residents, including assessment, planning, implementation and evaluation. Maintain accurate records and documentation consistent with policy, legislation and privacy requirements. What will you bring? Bachelor of Nursing with current APHRA registration is essential. Strong interpersonal and delegation skills. A passion and tailored approach to development, training and education. Postgraduate qualification in Aged Care and Cert IV in Training and Assessment (TAE40116) is desirable but not necessary. Proven track record in identifying, delivering and maintaining quality clinical care, coaching and training. Demonstrated success in overcoming and managing non-compliance in staff training. Highly effective communication, leadership and relationship management skills. Extensive understanding of Resident Rights, Aged Care Accreditation Standards and Outcomes. The benefits VIVA Happier & Healthier – our employee wellbeing program. Career development – you’ll have a real say in shaping the future direction of the business and your own career. Access to leading training and professional development – supported by our quality education team and expert clinicians with a commitment to clinical excellence. Comprehensive induction and buddy program – we set you up for success from the outset and ease you into your new role with support. Be recognised and rewarded – Bupa Love Reward & Recognition Program ensures that the gratitude of our residents and their families is passed on to staff who deserve it. Be at the Heart of It – your team is ready to welcome you For more information about the care home, please visit: Bupa Mount Sheridan | Aged Care Cairns Just so you know, everyone will be required to complete pre-employment checks as part of the application process. Bupa cares about creating and sustaining a safe and inclusive workplace where our team members feel they belong regardless of gender identity (including how one chooses to express it), ethnicity, disability (physical, mental and/or sensory), sexual orientation, religion or life stage. We are committed to providing equal opportunities and fostering a workplace and environment that is free of discrimination, bullying and harassment. If you require any adjustments to participate in our recruitment process, please let us know at the time of your application. *Eligibility criteria and conditions apply #J-18808-Ljbffr