Specialist, Quality

Specialist, Quality & Compliance (Aged Care) Sacred Heart Mission (SHM) is a community of dedicated people working together to end homelessness, deep disadvantage, and social exclusion. Our strength lies in our shared purpose and values. We welcome individuality and support each other to bring our best and whole selves to the work we do each day. Join us in making a meaningful difference in a fun and friendly organisation with a big heart. We are seeking a dedicated and detail-oriented professional to support the delivery of safe, effective, and person-centred aged care services. As a Specialist, Quality & Compliance (Aged Care), you will play a key role in ensuring SHM's aged care programs meet internal and external standards through robust quality systems and continuous improvement initiatives. Click here to download a copy of the position description. Qualifications and Skills Experience in aged care quality systems, compliance, and clinical & care governance. Strong analytical, communication, and stakeholder engagement skills. A commitment to continuous improvement and participant-centred care. Familiarity with regulatory frameworks and accreditation processes. Responsibilities Oversee quality reporting systems and support accreditation processes across residential and community aged care services. Manage continuous improvement activities and ensure compliance with Strengthened Aged Care Quality Standards and NDIS Quality Standards. Support incident and risk management, complaints resolution, and regulatory reporting. Collaborate with other members of the Quality Team to align aged care quality efforts with SHM's broader quality framework. Coordinate audits, analyse data, and facilitate staff education to promote a culture of innovation and excellence. Contribute to outstanding participant experiences and SHM's reputation for aged care leadership. Benefits Completing your workday knowing you have made a meaningful difference in the lives of people experiencing homelessness, disadvantage and social exclusion. Competitive salary commensurate with experience. Professional and career development opportunities, including participation in organisation-wide initiatives. Salary packaging expenses such as rent, holiday accommodation and dining out : up to $15,990 p.a pre-tax. Generous leave entitlements, 17.5% annual leave loading, gifted leave over holiday period, wellbeing leave & more. A supportive work environment including 1 on 1 mentoring catch ups, EAP available. Being in the heart of St Kilda – close to the CBD, public transport, shops and cafes. Closing date for applications: 5pm, Monday 15th December Shortlisting for this position will commence immediately, and the position may close earlier than stated if we have found suitable candidates. Sacred Heart Mission is committed to equal employment opportunities for all people regardless of age, gender, cultural background, disability, or sexual orientation. We recognise the strength and value in diversity, and actively foster an inclusive workplace. Aboriginal and Torres Strait Islander people are encouraged to apply. All appointments are subject to Police Checks and certain roles require additional pre-screening as outlined in the position description. Sacred Heart Mission complies with all industry standards which entails many of our roles to require a NDIS Worker Screening Check. To join our team, apply now for this rewarding opportunity. For more information about the role, contact Olga Krivitsky, Head of Quality at Apply Now #J-18808-Ljbffr