APS3 Participant Support Officer
Vor 5 Tagen
The opportunity Our client is a community focused federal government agency. They have an exciting opportunity available for multiple Participant Support Officers to join National Delivery Division Branch in assisting with front-line service delivery. Labour Hire hourly rate contract until 30 / 06 / 2024 with the opportunity to extend. APS3 level role paying an hourly rate of per hour + Superannuation, to be based out of our client's Cairns office. About the role : The APS3 Participant Support Officer is a team membership position and is responsible for setting priorities and managing work flow for their role and producing work that is subject to regular monitoring by more senior positions within their management structure. The position will undertake procedural, clerical, administrative support and operational tasks including some basic research and analysis activities. Financial Stream responsibilities Managing and resolving participant matters by actioning planning tasks as per the Agency Act Providing counter / reception support for the local office including participant enquiries in the self-help kiosks and Agency online support Resolving customer enquiries, providing information and / or referring customers to appropriate government or community services Managing the team shared email inbox, appointments and telephone enquiries Coordinating appointments with the use of Agency office facilities and ensuring facilities are accessible for participants Undertaking research and investigation activities and preparing associated reports and correspondence Undertaking a range of data entry activities and ensuring follow up is completed Receiving and recording complaints and other feedback in the Business systems About you Australian citizenship is a requirement to be eligible for this position Previous experience within Government or Disability highly advantageous Ability to work in a team Communication skills Customer service skills Ability to manage conflict and difficult / sensitive conversations Microsoft Suite skills (Excel, Word, Outlook, Teams) Ability to use initiative and work independently Ability to learn new systems and processes Successful candidates will need to be able to obtain a NDIS Worker Screening Check & a Working with Children check APPLY Submit your resume, or for further information please contact #J-18808-Ljbffr
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Frontline Participant Support Officer
Vor 5 Tagen
Cairns Regional, Österreich Talent VollzeitA federal government agency in Queensland is seeking multiple Participant Support Officers. This APS3 role involves managing participant matters, providing customer service, and handling clerical tasks. Candidates must be Australian citizens, with preferred experience in Government or Disability sectors. Strong communication, team skills, and proficiency in...
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APS3 Participant Support Officer – Customer Service
vor 3 Wochen
Mackay Regional, Österreich Talent VollzeitA community focused federal government agency seeks multiple Project Officers for the National Service Delivery Branch in Mackay Regional, Queensland. This APS3 level role entails managing participant matters, providing reception support, and coordinating appointments. Ideal candidates will possess strong communication skills and attention to detail, and...
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Participant Support Officer
vor 3 Wochen
Mackay Regional, Österreich Talent VollzeitThe opportunity Our client is a community focused federal government agency. They have an exciting opportunity available for multiple Project Officers to join the National Service Delivery Branch is assisting with delivering high a quality of Customer Service to Participants of the Scheme. Labour Hire hourly rate contract spanning 12 months with the...
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Disability Support Worker
vor 3 Wochen
Cairns Regional, Österreich Origin Support Services VollzeitAged & Disability Support (Community Services & Development) Casual/Vacation Origin Support Services Pty Ltd is looking for a team of compassionate, energetic and driven Disability Support Workers to join our growing company in Cairns. We provide individualised and tailored care and support to people living with disabilities. We offer a wide range of...
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Disability Support Worker
vor 4 Wochen
Cairns Regional, Österreich Support Worker Co. VollzeitSupport Worker Co is a leading Support Worker Agency that provides best-fit Disability Support Workers to Disability Service providers across Australia. We are currently seeking Casual Support Workers to support adult NDIS participants in SILs, & respite services across Cairns and surrounding suburbs. Female Support Workers are preferred for this role due to...
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Casual Disability Support Worker
vor 3 Wochen
Cairns Regional, Österreich Origin Support Services VollzeitA community support organization in Cairns is seeking compassionate Disability Support Workers for casual positions. You will assist participants with daily activities and promote their independence. Experience is preferred but training is offered. Essential requirements include a Yellow and Blue Card, and the ability to work weekends. Join a team dedicated...
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Service Delivery Officer
vor 1 Tag
Cairns Regional, Österreich Abbacare VollzeitabbaCare is a growing community service provider which supports people with a disability and/or mental illness from all walks of life to live independently. Services provided by abbaCare focus on what our participants can do rather than what they cannot do. We pride ourselves in providing person‑centered care with a primary focus on a holistic approach...
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Coordinator of Supports
vor 3 Wochen
Cairns Regional, Österreich Create Disability Services Pty Ltd VollzeitCreate Disability Services Pty Ltd – Maitland NSW We are on the lookout for an experienced coordinator of support or qualified professional with relatable experiences to join our team! A Flexible Work-from-Home Opportunity Awaits You! What type of position is this: Full-time • Work from home About Us: Create Disability Services is your go-to NDIS...
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Disability Support Coordinator
Vor 7 Tagen
Cairns Regional, Österreich ARC Disability Services Inc. VollzeitARC Disability Services Inc. is a community-based organisation with a long history in the Cairns and Far North supporting children and adults who have a disability, their families and support networks. We’re proud of the company culture we have built over the last 49yrs+ and we work hard to ensure ARC is a place where people enjoy coming to work every day....
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NDIS Support Coordinator
vor 3 Wochen
Cairns Regional, Österreich ARC Disability Services Inc. VollzeitAbout Us ARC Disability Services Inc. is a community-based organisation with a long history in the Cairns and Far North, supporting children and adults who have a disability, their families and support networks. We are proud of the company culture we’ve built over the last 48yrs+ and we work hard to ensure ARC is a place where people enjoy coming to work...
