Senior Service Desk Operator
vor 2 Wochen
Principal | Connecting Top Technology Talent – Digital, Cyber, Transformation JS Careers is partnering with a respected firm to hire a Service Desk Operator who thrives on solving problems, taking initiative, and getting things done. This role offers a 50/50 blend of day-to-day service desk support and involvement in key IT projects — ideal for someone who enjoys variety, learns fast, and leaves systems running better than they found them. What You’ll Do As part of the End-User Services team, you’ll deliver responsive support while contributing to firm-wide improvement initiatives. You will: Provide Level 1–2 support across Windows, Microsoft 365, collaboration tools, printing, and peripherals. Resolve issues across core business applications and escalte effectively when required. Assist with IT projects — software upgrades, new system deployments, onboarding/offboarding, and process improvements. Maintain excellent ticket management and documentation standards. Build trusted relationships with stakeholders across multiple offices. Participate in intermittent interstate travel to support project rollouts and user onboarding in other offices. What You’ll Bring Service desk or desktop support experience in a professional environment. Must have professional services experience. Strong communication skills, customer empathy, and a proactive “get-it-done” attitude. Practical experience with several of: Citrix / VPN, remote support tools (BeyondTrust, TeamViewer) Document Management: iManage Work or NetDocuments PDF tools: Adobe Acrobat Pro, Kofax Power PDF Practice Management / Finance: Aderant Expert or Elite 3E (time, billing, WIP, statements) ITSM: ServiceNow or Jira Service Management Email/security exposure (Mimecast, Defender, CrowdStrike) and print/scan (PaperCut) Curiosity and ownership — you communicate clearly, follow through, and improve what you touch. Why Join? Mix of support + project delivery — build real skills beyond BAU tickets. Modern Microsoft/Azure environment with enterprise-grade systems. Collaborative culture, multi-office exposure, and the chance to travel for key projects. Permanent role offering stability, growth, and meaningful impact within a respected national organisation. #J-18808-Ljbffr
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Travel-Ready Senior Service Desk
vor 2 Wochen
Council of the City of Sydney, Österreich JS Careers VollzeitA respected firm is seeking a Service Desk Operator to provide exceptional support while engaging in key IT projects. This role requires troubleshooting skills across various systems and strong communication abilities. Ideal candidates will have experience in service desk environments and familiarity with tools like Citrix and ServiceNow. Join a...
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Senior Account Executive
vor 3 Wochen
Council of the City of Sydney, Österreich The Trade Desk VollzeitAbout The Trade Desk At The Trade Desk, we empower the world’s most sophisticated marketers to reach their audiences across every channel and device. Our platform combines data, transparency, and precision to help brands make smarter advertising decisions. We’re on a mission to create a better, more open internet—one that benefits consumers, brands,...
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Service Desk Engineer
Vor 5 Tagen
Council of the City of Sydney, Österreich Platinum Technology VollzeitAs a Service Desk Engineer at Platinum Technology, you'll be the communication superhero our clients rely on. We're seeking individuals with excellent communication skills, a customer‑centric mindset, and empathy towards our clients. While desktop support experience is necessary, we value candidates eager to learn about Cloud, Security, Networking, and...
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Senior Software Engineer
vor 2 Wochen
Council of the City of Sydney, Österreich The Trade Desk VollzeitWho we are: The Trade Desk is a global technology company with a mission to create a better, more open internet for everyone through principled, intelligent advertising. Handling over 1 trillion queries per day, our platform operates at an unprecedented scale. We have also built something even stronger and more valuable: an award-winning culture based on...
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Senior IT Service Desk Agent
Vor 5 Tagen
Council of the City of Sydney, Österreich Commonwealth Bank VollzeitA leading financial institution in Australia is seeking an experienced Service Desk Agent to provide high-quality technical support to colleagues. This role involves troubleshooting technical issues, logging and tracking problems, and ensuring excellent customer service. The ideal candidate will have experience in a Service Desk environment and strong...
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IT Service Desk
vor 1 Woche
Council of the City of Sydney, Österreich Uniting VollzeitIT Service Desk Analyst – Parramatta CBD Fixed-Term Contract – 6 months Uniting is seeking a Service Desk Analyst to join our expanding IT Service Desk team in Parramatta CBD. This 6‑month fixed‑term position, with the possibility of extension, will provide first‑line IT support to all Uniting staff, ensuring efficient and reliable technology...
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Service Desk Specialist
vor 3 Wochen
Council of the City of Sydney, Österreich Ploy VollzeitWorking with our client, you’ll be part of an organisation that cares deeply about people, the profession, society, and the planet. They bring together winning spirit, innovation, teamwork, customer focus, and integrity in everything they do. If you’re passionate about delivering exceptional IT support and want to be part of a team committed to...
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Service Desk Analyst
vor 16 Stunden
Council of the City of Sydney, Österreich Careers at Council VollzeitJoin to apply for the Service Desk Analyst role at Careers at Council . Full-time, Permanent. 35-hour working week with hybrid flexibility. Health program including flu vaccinations, skin checks and wellbeing leave. Ample free parking. Modern building with latest technology. Professional career development support. SALARY: $91,272-$104,567 p.a. + Super. Work...
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Senior Service Desk Analyst
vor 3 Wochen
Council of the City of Sydney, Österreich Singtel VollzeitA leading telecommunications provider is seeking a Senior Service Desk Analyst in Sydney. This role involves providing top-notch customer service, managing service requests, and troubleshooting network issues. Applicants should have at least 3 years of experience in a similar role and a strong understanding of cellular technologies. Flexibility for hybrid...
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Service Desk Agent
Vor 5 Tagen
Council of the City of Sydney, Österreich Commonwealth Bank VollzeitAbout the Team End User Experience (EUX) build, run and monitor some of the Group’s largest platforms and systems. The role we play and the work we do empowers our people to achieve more, and provides our customers with better outcomes. Joining EUX means you’ll be working with a group of people dedicated to delivering the best workplace technology...
