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vor 8 Stunden


Council of the City of Sydney, Österreich Careers at Council Vollzeit

Join to apply for the Service Desk Analyst role at Careers at Council . Full-time, Permanent. 35-hour working week with hybrid flexibility. Health program including flu vaccinations, skin checks and wellbeing leave. Ample free parking. Modern building with latest technology. Professional career development support. SALARY: $91,272-$104,567 p.a. + Super. Work Type: Permanent Full Time. Location: Oran Park Administration Building – 70 Central Avenue, Oran Park 2570. Job Description A unique opportunity has arisen with our IT Service Delivery team for a Service Desk Analyst. Working in a collaborative and supportive team you will support the team with all IT matters. Don’t miss out on being part of something great by joining an evolving, rapidly growing, adaptive and innovative organisation. Essential Tertiary qualifications in Information Technology or equivalent demonstrated experience in a similar role Demonstrated experience in service desk support including efficient management of incidents and effective issue resolution Proven experience providing support in a large environment in a level 1 / level 2 service desk capacity Strong customer service skills including the ability to capture and collate information from various sources, prepare reports, deal with challenging customers and achieving outcomes Demonstrated organisational skills and experience working in a high volume and demanding support environment with a capacity to prioritise competing demands and achieve results with a customer focused approach Proven collaboration skills with a demonstrated ability to build and maintain relationships with customers and stakeholders Desirable Industry certifications in ITIL Framework Applicable Vendor/industry certifications Formal certifications in Cyber Security, Networking or Microsoft technologies Experience with ITSM/ESM ticketing systems General operational experience in supporting Local Government core applications Applicants may not be contacted regarding this vacancy until after Monday 12th January 2026. Further Information: Mike Curran, Team Leader IT Service Delivery on . \Closing Date for above position: 22 Dec 2025. #J-18808-Ljbffr


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