Information Technology Technician

Vor 7 Tagen

Canberra, Österreich Iron Mountain Vollzeit

Get AI-powered advice on this job and more exclusive features. Iron Mountain is seeking an experienced IT Technician to join our Information Technology (IT) team . In this role, you will be responsible for maintaining, diagnosing, and repairing all IT systems, including hardware, operating systems, and software, to ensure full operational status and compliance with all security standards . You will play a critical role in supporting innovation and ensuring the reliable performance of our IT infrastructure. Responsibilities Lead the systematic troubleshooting, diagnosis, and repair of various IT hardware, including servers, desktops, and laptops, and perform component replacement to restore full functionality and prevent downtime. Develop and manage standardized system deployment by utilizing disk imaging tools and installing operating systems, while collaborating with IT support staff to provide clear, timely technical solutions to users. Ensure compliance with organizational and regulatory standards by performing secure data sanitization on storage devices before reuse or disposal, and maintaining accurate documentation for all repairs and asset status for audits. Qualifications Experience as an Information Technology/helpdesk Technician. Strong knowledge of hardware technology, concepts, data sanitization, and computer hardware, including Servers, Personal Computers (PC) Desktops, Laptops, and Printers. Proven ability in analytical and problem-solving abilities to provide accurate root cause analysis for complex issues. University degree/diploma or two (2) years of equivalent work experience. Note: The requirements Must be an Australian Citizen is highly specific and may limit the talent pool. Please confirm if these are absolute, mandatory requirements that are legally and operationally non-negotiable for this role. This position will be based in Fyshwick, Australian Capital Territory (ACT). Seniority level Entry level Employment type Full-time Job function Information Technology Industries IT Services and IT Consulting We are committed to equal opportunity and encouraging diverse applicants to apply. #J-18808-Ljbffr

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