Information Technology Project Manager

Join to apply for the Information Technology Project Manager role at Canberra Rape Crisis Centre Location: Canberra Rape Crisis Centre (and IT supplier location as required) Reports to: Chief Operating Officer Position Type: Full-time (fixed term - until 30 June 2026 with a possibility of extension) Level: $110 - $130 per hour (depending on experience) plus Super CRCC is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, colour, religion, sex, sexual orientation, gender identity, cultural background, veteran, or disability status. Due to the nature of the role, CRCC is seeking a female-identifying person for this position. Applications close on 23 November 2025 For further information please contact Human Resources Manager, Jana Turk The Organisation The Canberra Rape Crisis Centre (CRCC) is a non‑government, feminist organisation working to eliminate sexual violence against women, young people, children, and men. Our mission is to be an active, visible catalyst for social change through the provision of high‑quality services within a feminist framework. We provide confidential counselling and practical support for victim survivors of sexual violence and their families who have experienced any form of sexual assault, sexual harassment or childhood sexual abuse. We arrange immediate crisis appointments and provide a 24‑hour crisis callout service through the Forensic & Medical Sexual Assault Care (FAMSAC) and/or Sexual Assault & Child Abuse Team (SACAT) services. Our Crisis phone support is available from 7am until 11pm, 7 days a week. Job Summary CRCC requires an IT project manager to transition the business and information technology environment, software and equipment, including the Customer Relationship Management (CRM) system and associated applications. This transition is already in progress and requires effective and timely transformation with minimal risk or disruption to operations. The process must be secure, transparent and instil confidence in the leadership team. The successful applicant will ensure the IT implementation occurs in a seamless and planned process with minimal disruption to staff, clients and services. Key Responsibilities Lead and coordinate the transition to a Windows environment and Microsoft Suite. Collaborate with IT suppliers and business leads to ensure smooth implementation, testing, and migration of data, systems and hardware. Oversee data mapping, cleansing, migration and ensure CRM workflows are functional and secure. Develop and document transition plans, business processes and configuration protocols for access, security and ongoing maintenance. Provide staff training, user guides and support to ensure a seamless changeover. Establish frameworks and procedures for IT requests, system administration and business operations within Microsoft solutions. Maintain project documentation, risks and cost tracking; report progress to the Leadership team. Apply appropriate project management methodologies (Agile or Waterfall) to ensure timely delivery. Key Selection Criteria Strong commitment to feminist principles, confidentiality and human rights. Demonstrated leadership and project/transition management experience implementing Microsoft products. Excellent communication skills with the ability to translate technical and business needs. Proven business and data analysis skills. Strong facilitation, coordination and stakeholder management skills. Ability to prioritise, manage pressure and handle complex issues. Collaborative and respectful team approach. Strong computer literacy and record‑keeping skills. Alignment with CRCC values and cultural awareness. Ability to work on‑site and with IT suppliers. Current driver’s licence and valid WWVP card. Special Conditions This is a woman‑only position under s34 (1) of the Discrimination Act 1991 and is a genuine occupational qualification for the position. Child protection legislation requires that the preferred applicant undergo employment screening, including a Police check and valid Working with Vulnerable People registration. Qualifications and Skills Bachelor’s degree or certification in IT, Project Management or a related field (or equivalent experience). Minimum 8 years’ experience in IT, business transformation or project management. Strong written and verbal communication skills with facilitation experience. Experience managing change, teams and operations. Data and business analysis experience preferred. Your application will include the following questions: Which of the following statements best describes your right to work in Australia? How many years’ experience do you have as an Information Technology Project Manager? Do you have a current Australian driver’s licence? Do you have experience in a role which requires relationship management experience? How many years of project management experience do you have? #J-18808-Ljbffr