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vor 19 Stunden

City of Melbourne, Österreich Bayside Group Vollzeit

Customer and Community Workstream Lead Our client is seeking a Workstream Lead to develop a custom experience strategy that reflects best practice operations and innovative, future-focused service delivery. In this permanent, full-time role, you will play a pivotal part indefining service standards, customer journey and frontline service models. You will develop a community engagement strategy that reflects local needs and values. The ideal candidate will have proven experience as a workstream Lead, possess good negotiating skills, and have a sound understanding of today's practices. What You Will Do : Develop a customer experience strategy Define the customer information strategy Develop a community engagement strategy Lead customer research and data analysis Coordinate engagement with stakeholders What You Need to Have : Must have good verbal and written skills 3+ years of experience in a similar role. A sound understanding of today's practices. Negotiation skills What We Offer in Return : Competitive salary Excellent working conditions Work with a high-performing team Our client is an Equal Employment Opportunity employer. It proudly recruits and hires a diverse workforce and is committed to creating an inclusive environment for all employees. #J-18808-Ljbffr

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