Customer Experience Consultant
vor 1 Woche
At our organisation, 98% of our team members say they feel genuinely valued and supported by their manager. We’re proud to be an inclusive workplace and a WGEA Employer of Choice for Gender Equality, as well as a Climate Active certified carbon neutral fleet management organisation. Here, you’ll see how your contribution makes a real impact, be recognised and rewarded for your efforts, and work in a culture built on our CARE values. You’ll also enjoy career opportunities, flexibility, and the chance to have your voice heard in a dynamic environment. Think this could be the right fit for you? If so, then FleetPartners might be the place for you FleetPartners Group is an ASX 300 listed financial services, vehicle management, and employee benefits company. We support all types and sizes of businesses to acquire and effectively manage their vehicles, with over 93,000 vehicles currently under management. We also help everyday Australians to maximise their salary by administering employee benefit programs and help them to get into the car of their dreams. Your new role: Bring your customer service skills to life in this phone-based role as a Customer Experience Consultant. You’ll take ownership of enquiries, resolve issues quickly, and collaborate with stakeholders to deliver outstanding outcomes. With your relationship-building skills, you’ll ensure every customer experience is positive and exceeds expectations. Some of your responsibilities will include (but not limited to): Manage and prioritise a combination of both inbound phone and email-based customer cases and queries Develop excellent rapport over the phone or face to face to foster strong customer and internal relationships Identify complex problems and resolve them or elevate where a resolution may not be achievable Note, this is a contract position until Aug 2026 with opportunity for extension or full-time contract. About you: You’re an experienced customer service professional who thrives in fast-paced environments, confident in managing complex queries and delivering outstanding outcomes. With strong communication and problem-solving skills, you take ownership of issues, build relationships, and ensure every customer experience is positive and professional. To be successful in this role, you will bring: Experience in a customer service environment - call centre/retail/hospitality - we would love to talk to you Proven ability to resolve complex or ambiguous customer issues. Excellent verbal and written communication skills. Customer-focused mindset with a commitment to quality service. The Perks: Hybrid work arrangements Incredible office space overlooking the Harbour Bridge A ‘Dress for your Day’ policy. Rewards programme, including a range of discounts from a variety of retailers An extensive range of other employee benefits. Ready to take ownership of customer enquiries and deliver exceptional service? Apply now to join our team as a Customer Experience Consultant. Next Steps If you are successful in your application, then we will be in touch with you soon. Offer of employment with FleetPartners Group is conditional upon the successful completion of a background check, subject to applicable laws and regulations. Awards Top 101 Australian Workplaces for Women 2025 Certified carbon neutral fleet organisation WGEA Employer of Choice for Gender Equality #J-18808-Ljbffr
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Customer Experience Consultant
vor 1 Woche
Council of the City of Sydney, Österreich Karmo VollzeitBase pay range A$65,000.00/yr - A$85,000.00/yr Overview At Karmo, we make car ownership simple, flexible and stress‑free through our vehicle subscription service. We’re looking for a Customer Experience Consultant who’s passionate about helping customers find the right car and enjoy every step of their Karmo journey. What You’ll Be Doing Guide...
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Hybrid Automotive Customer Experience Consultant
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Council of the City of Sydney, Österreich Inchcape plc VollzeitA leading global automotive company in Australia seeks a Customer Relations Consultant to manage service appointments and ensure excellent customer experiences. The role requires a minimum of 3 years in customer service, preferably in the automotive industry. You will work in a supportive, flexible environment with opportunities for career development and...
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Customer Experience Consultant
vor 1 Woche
Council of the City of Sydney, Österreich FleetPartners Group VollzeitA leading vehicle management and financial services company is seeking a Customer Experience Consultant to enhance customer service. Applicants should be experienced in customer service and ready to manage complex inquiries professionally. This is a contract position until August 2026, with opportunities for extension or full-time work. Enjoy hybrid work...
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Council of the City of Sydney, Österreich FleetPartners Group VollzeitA leading fleet management company in New South Wales is seeking a Customer Experience Consultant to manage customer enquiries and deliver exceptional service. In this phone-based role, you will resolve issues and build strong relationships. The position offers hybrid work arrangements and various employee benefits, including an impressive office view and a...
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Banking Consultant: Elevate Customer Experience
vor 3 Wochen
Council of the City of Sydney, Österreich ANZ VollzeitA leading financial institution in Australia is seeking a part-time Banking Consultant to enhance customer experience and meet financial needs. You will engage with customers, provide banking solutions, and coach team members. The ideal candidate will have strong customer focus and adaptability with an understanding of digital tools. This role includes...
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Customer Experience Consultant
vor 3 Wochen
City of Melbourne, Österreich Karmo VollzeitAre you passionate about helping people find the perfect car, hassle-free? At Karmo, we make car ownership simple, flexible and stress-free through our vehicle subscription service. We’re on the lookout for a Customer Experience Consultant who’s passionate about helping customers find the right car and enjoy every step of their Karmo journey.
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In-Store Retail Sales
vor 1 Woche
Council of the City of Sydney, Österreich Telstra Corporation VollzeitA leading telecommunications provider in Sydney is seeking a Full Time Customer Service & Sales Consultant for their Narellan store. This role focuses on delivering outstanding customer service while providing tailored technology solutions. Candidates should possess strong customer service skills and a drive to meet sales targets. The company offers...
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Customer Experience Consultant-Flexible Hours
Vor 6 Tagen
Council of the City of Sydney, Österreich Fleetpartners Group VollzeitA leading fleet management company in North Sydney is seeking a Customer Experience Consultant. In this phone-based role, you will manage customer inquiries, resolve issues, and build strong relationships. The ideal candidate should have experience in customer service, excellent communication skills, and a problem-solving mindset. The company provides...
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Tech-Savvy Retail Consultant: Customer Experience
vor 3 Wochen
Council of the City of Sydney, Österreich Telstra Corporation VollzeitAn iconic Australian telecommunications brand is seeking a Full Time Customer Service & Sales Consultant in Sydney. The role involves delivering exceptional customer experiences and providing expert guidance on products and services. Ideal candidates should be enthusiastic, possess great communication skills, and have a passion for learning. Benefits include...
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Senior Customer Experience Consultant
Vor 2 Tagen
Council of the City of Sydney, Österreich SugarCRM VollzeitOverview About SugarCRM From the very beginning, SugarCRM had a unique vision: to offer a different kind of customer relationship management (CRM) software. We pioneered a solution that easily adapts to customer needs, and now, more than two decades later, we’re on a mission to help sales teams reach their highest potential. Our diverse team around the...
