Guest Service Agent
vor 1 Tag
Be part of the vibrant charm of voco Gosford, which has just arrived at The Archibald precinct At voco Gosford, modern elegance meets warm hospitality in the heart of the Central Coast. Discover our 130-room hotel, featuring six vibrant and exciting hospitality venues; including a modern Australian pub, chic rooftop bar, signature restaurant, swim up pool bar, and two levels of conference and event space including a rooftop grand ballroom overlooking the stunning Brisbane Waters. At voco Gosford, we’ll cater to both business and leisure guests, as well as provide a swanky new destination for locals to meet. We are on the hunt for passionate and personable Front Office team members that are confident to deliver exceptional first impressions and unforgettable guest experiences through a warm, inviting, thoughtful and seamless service. Successful candidates must be available evenings and weekends. A little taste of your day-to-day: Every day is different, but you’ll mostly be: Delivering memorable guest experiences and the warmest of welcomes Checking in and checking out guests: cash handling and processing payments Engaging with guests to build personal relationships and remedy any complaints Handling of both incoming and internal hotel calls from both guests and residents, with responsibility for owning each guest query and coordination of hotel services to meet guest need Resolving guest issues and using their feedback to improve guest satisfaction Showcasing your knowledge of the local area sharing recommendations of events, places of interests and restaurants Leading the way as a brand ambassador Acknowledging IHG Rewards Club members and returning guests in person or over the phone What we need from you: Can do, positive attitude and enthusiasm to learn new things Previous hotel experience in a Front Office environment or similar customer service experience is preferred, but not essential Great communication skills – you’ll be warm, welcoming, and easy to talk to Flexibility to work various shifts including evenings, weekends and public holidays Your problem‑solving skills will turn issues into opportunities so every guest leaves with great memories Experience with reservation systems including Opera, PMS and Excel is desirable Must speak fluent English; any additional languages would be great Must have working rights for Australia What you can expect from us Not only will you benefit from a truly unique and career‑defining opportunity as part of this exciting hotel opening, working with a talented and experienced team, but you’ll receive a competitive salary that rewards all your hard work and a wide range of benefits designed to help you live your best work life – including, impressive room discounts and some of the best training in the business. Start your journey with us today and hit the ‘Apply’ button Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad. #J-18808-Ljbffr
-
Guest Service Agents
vor 1 Tag
Gosford, Österreich Mingara Recreation Club VollzeitNestled within the iconic Mingara Recreation Club precinct, our independent 86-room hotel on the NSW Central Coast has spent its first year delighting guests with contemporary comfort, relaxed coastal charm, and exceptional hospitality. As a values-driven organisation dedicated to enriching our community, we’re seeking passionate team members who create...
-
Guest Service Agents
vor 1 Tag
Gosford, Österreich Mingara VollzeitOverview Nestled within the iconic Mingara Recreation Club precinct, our independent 86-room hotel on the NSW Central Coast has spent its first year delighting guests with contemporary comfort, relaxed coastal charm, and exceptional hospitality. As a values-driven organisation dedicated to enriching our community, we’re seeking passionate team members who...
-
Guest Experience Agent | Hospitality
vor 1 Tag
Gosford, Österreich Mingara Recreation Club VollzeitA leading hospitality organization in New South Wales seeks passionate guest service team members for their hotel. In this part-time role, you will manage guest check-ins, upsell experiences, and ensure exceptional service. The ideal candidate has prior hotel experience, outstanding customer service skills, and strong computer literacy. Enjoy guaranteed...
-
Guest Experience Front Desk Agent
vor 1 Tag
Gosford, Österreich Voco VollzeitA dynamic hotel brand in Gosford is looking for passionate Front Office team members to deliver exceptional guest experiences. The role involves checking in and out guests, engaging with them to build relationships, and resolving any issues they might have. Ideal candidates will have a positive attitude, good communication skills, and flexibility to work...
-
Gosford, Österreich Mingara VollzeitA hospitality leader on the Central Coast is seeking passionate team members to join their hotel, delivering exceptional guest experiences. In this role, you will welcome guests, manage check-ins, and ensure operational excellence. Solid customer service skills and computer literacy are essential. Enjoy permanent part-time employment, scheduled rosters, and...
-
Guest Services Attendant
vor 1 Tag
Gosford, Österreich ALH Hotels VollzeitAbout the Role Guest Services Attendant (Housekeeping) | Ocean Beach Hotel Ocean Beach Hotel is looking for a friendly, reliable, and customer-focused Guest Service / Housekeeping Attendant to join our team. If you’re passionate about providing exceptional service and enjoy working in a vibrant coastal environment, we’d love to hear from you! What...
-
Catering Services Manager
Vor 5 Tagen
Gosford, Österreich Frontline Hospitality Northern NSW VollzeitA leading hospitality organization in Gosford is seeking an experienced manager for a catering role. Responsibilities include mentoring staff, ensuring seamless service during high-volume periods, and maintaining health and safety standards. The ideal candidate has over 5 years of experience and relevant qualifications. This position requires strong...
-
Guest-Centric Housekeeping Attendant
vor 3 Wochen
Gosford, Österreich Mingara Recreation Club VollzeitA contemporary hotel on the Central Coast seeks motivated hotel staff to maintain cleanliness and enhance guest experiences. Ideal candidates will have a background in hospitality and exceptional customer service skills. You will be part of a dynamic team dedicated to making guests feel safe and comfortable. Enjoy benefits including career growth...
-
Gosford, Österreich The Westport Club VollzeitA modern hospitality venue in Gosford, NSW, is seeking dedicated housekeeping staff to maintain exceptional cleanliness and guest comfort. Ideal candidates will possess strong customer service skills and prior experience in a hotel environment. Join a vibrant team where your individuality and unique talents are celebrated. This position offers great career...
-
Gosford, Österreich Mingara VollzeitA community recreation club in New South Wales is seeking a Front of House Attendant to create memorable guest experiences. This role involves showcasing customer service skills in bartending, serving food, and providing exceptional service across different areas. The ideal candidate should have great people skills, be able to work under pressure, and be...
