Guest Service Agents
vor 1 Tag
Nestled within the iconic Mingara Recreation Club precinct, our independent 86-room hotel on the NSW Central Coast has spent its first year delighting guests with contemporary comfort, relaxed coastal charm, and exceptional hospitality. As a values-driven organisation dedicated to enriching our community, we’re seeking passionate team members who create memorable, meaningful guest experiences from the moment of arrival to the very end of their stay. In this role, you’ll bring energy, professionalism, and a sales-minded approach—elevating each guest interaction by offering personalised recommendations, upselling premium experiences, and turning challenges into positive outcomes. You will collaborate closely with all departments to deliver seamless service, optimise occupancy, and ensure every guest leaves feeling truly cared for. We’re looking for individuals with hotel or related guest-service experience, impeccable presentation, a bright and engaging personality, and the confidence to navigate modern systems and reservation platforms. In return, you’ll enjoy permanent part-time stability, clear advance rosters, exceptional staff benefits, and opportunities to grow within a leading industry organisation. Core Responsibilities Welcome guests warmly and manage check-in/check-out with professionalism and ease. Oversee reservations, room allocations, and identify opportunities for upgrades and added-value experiences. Deliver outstanding service by responding to inquiries, resolving concerns, and anticipating guest needs. Work collaboratively with all departments to ensure smooth operations and exceptional guest outcomes. Process payments, maintain accurate financial records, and uphold administrative excellence. Promote hotel amenities, packages, and on-site experiences to enhance guest satisfaction and drive revenue. What success looks like Our successful team will: Bring prior experience in a similar role, ideally within a hotel or guest-facing environment. Demonstrate exceptional customer service skills, paired with a naturally bright, warm, and engaging personality. Present themselves with professionalism and confidence at all times. Possess strong computer literacy, with the ability to learn new systems quickly; previous experience with a Property Management System is highly advantageous. Show initiative, adaptability, and a proactive approach to enhancing both guest satisfaction and operational efficiency. Must be available to work evenings, weekends and public holidays. Why Life’s Great When You Work With Us Permanent Part Time Employment - meaning guaranteed working hours every week Rosters Posted 4 Weeks in Advance - allowing you to plan what's happening well in advance Opportunities to grow your career with a leader in the industry 30% off Food in our Venue - even when you bring friends & family Discounted swimming lessons Up to $1,500 in educational scholarships per year to progress your knowledge of our industry If this sounds like you, we would love to meet you #J-18808-Ljbffr
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Guest Service Agents
vor 1 Tag
Gosford, Österreich Mingara VollzeitOverview Nestled within the iconic Mingara Recreation Club precinct, our independent 86-room hotel on the NSW Central Coast has spent its first year delighting guests with contemporary comfort, relaxed coastal charm, and exceptional hospitality. As a values-driven organisation dedicated to enriching our community, we’re seeking passionate team members who...
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Guest Service Agent
vor 1 Tag
Gosford, Österreich Voco VollzeitBe part of the vibrant charm of voco Gosford, which has just arrived at The Archibald precinct! At voco Gosford, modern elegance meets warm hospitality in the heart of the Central Coast. Discover our 130-room hotel, featuring six vibrant and exciting hospitality venues; including a modern Australian pub, chic rooftop bar, signature restaurant, swim up pool...
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Guest Experience Agent | Hospitality
vor 1 Tag
Gosford, Österreich Mingara Recreation Club VollzeitA leading hospitality organization in New South Wales seeks passionate guest service team members for their hotel. In this part-time role, you will manage guest check-ins, upsell experiences, and ensure exceptional service. The ideal candidate has prior hotel experience, outstanding customer service skills, and strong computer literacy. Enjoy guaranteed...
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Guest Experience Front Desk Agent
vor 1 Tag
Gosford, Österreich Voco VollzeitA dynamic hotel brand in Gosford is looking for passionate Front Office team members to deliver exceptional guest experiences. The role involves checking in and out guests, engaging with them to build relationships, and resolving any issues they might have. Ideal candidates will have a positive attitude, good communication skills, and flexibility to work...
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Gosford, Österreich Mingara VollzeitA hospitality leader on the Central Coast is seeking passionate team members to join their hotel, delivering exceptional guest experiences. In this role, you will welcome guests, manage check-ins, and ensure operational excellence. Solid customer service skills and computer literacy are essential. Enjoy permanent part-time employment, scheduled rosters, and...
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Guest Services Attendant
vor 1 Tag
Gosford, Österreich ALH Hotels VollzeitAbout the Role Guest Services Attendant (Housekeeping) | Ocean Beach Hotel Ocean Beach Hotel is looking for a friendly, reliable, and customer-focused Guest Service / Housekeeping Attendant to join our team. If you’re passionate about providing exceptional service and enjoy working in a vibrant coastal environment, we’d love to hear from you! What...
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Catering Services Manager
Vor 5 Tagen
Gosford, Österreich Frontline Hospitality Northern NSW VollzeitA leading hospitality organization in Gosford is seeking an experienced manager for a catering role. Responsibilities include mentoring staff, ensuring seamless service during high-volume periods, and maintaining health and safety standards. The ideal candidate has over 5 years of experience and relevant qualifications. This position requires strong...
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Guest-Centric Housekeeping Attendant
vor 3 Wochen
Gosford, Österreich Mingara Recreation Club VollzeitA contemporary hotel on the Central Coast seeks motivated hotel staff to maintain cleanliness and enhance guest experiences. Ideal candidates will have a background in hospitality and exceptional customer service skills. You will be part of a dynamic team dedicated to making guests feel safe and comfortable. Enjoy benefits including career growth...
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Gosford, Österreich The Westport Club VollzeitA modern hospitality venue in Gosford, NSW, is seeking dedicated housekeeping staff to maintain exceptional cleanliness and guest comfort. Ideal candidates will possess strong customer service skills and prior experience in a hotel environment. Join a vibrant team where your individuality and unique talents are celebrated. This position offers great career...
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Gosford, Österreich Mingara VollzeitA community recreation club in New South Wales is seeking a Front of House Attendant to create memorable guest experiences. This role involves showcasing customer service skills in bartending, serving food, and providing exceptional service across different areas. The ideal candidate should have great people skills, be able to work under pressure, and be...
