Customer Service Representative
vor 2 Wochen
Job Summary The Customer Service Representative is responsible for supporting the Medicare Appeal process by answering incoming telephone calls, resolving customer questions, complaints and requests adhering to internal policies and procedures and utilizing working knowledge of the organization’s services to meet productivity and quality standards. Job Responsibilities Develops and maintains working knowledge of internal policies, procedures, and services (both departmental and operational) Utilizes automated systems to log and retrieve information. Performs accurate and timely data entry of electronic faxes Receives inquiries from customers or providers by telephone, email, fax, or mail and communicates response within required turnaround times Responds to telephone inquiries and complaints in a prompt, accurate, and courteous manner following standard operating procedures Interacts with hospitals, physicians, beneficiaries, or other program recipients Investigates and resolves or reports customer problems. Identifies and escalates difficult situations to the appropriate party Meets or exceeds standards for call volume and service level per department guidelines Initiates files by collecting and entering demographic, provider, and procedure information into the system Serves as liaison between the Review Supervisors and external providers Maintains logs and documents disposition of incoming and outgoing calls Experience/Skills Required High School diploma or equivalent 2+ year’s customer service/telephone experience in a similar call center environment and/or industry. Must have ability to effectively communicate with team members and external customers Must have ability to research and resolve issues related to Medicaid program and service eligibility Experience/Skills Preferred Previous experience in the medical office or other medical setting preferred General knowledge of eligibility verification (Medicaid eligibility and program requirements for specific program of focus preferred) Knowledge of CPT and HCPCS codes preferred PC proficiency to include Microsoft Office Suite Experience with Microsoft programs #J-18808-Ljbffr
-
Customer Service/Sales
vor 3 Wochen
North Haven, Österreich The Home Depot VollzeitJob Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet,...
-
Pro Customer Service Sales
Vor 2 Tagen
North Haven, Österreich Home Depot VollzeitJob Description The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and...
-
Pro Customer Service
Vor 2 Tagen
North Haven, Österreich Home Depot VollzeitA leading home improvement retailer is seeking dedicated team members for Pro Customer Service/Sales. Responsibilities include providing exceptional service, meeting sales goals, and assisting in order fulfillment and deliveries. Candidates should demonstrate strong product knowledge and customer service skills. Collaboration with team members to uphold...
-
Medicare Appeals Support Specialist
vor 2 Wochen
North Haven, Österreich HireTalent VollzeitA leading recruitment agency is seeking a Customer Service Representative in North Haven, Australia. The role involves supporting the Medicare Appeal process through answering calls, resolving customer queries, and adhering to internal procedures. Candidates should have at least 2 years of customer service experience, effective communication skills, and...
-
Store Support
vor 3 Wochen
North Haven, Österreich The Home Depot VollzeitJob Description Position Purpose Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions....
-
Reddy Express Dickson
vor 2 Wochen
North Canberra, Österreich Reddy Express VollzeitReddy Express Dickson - Customer Service Rep Reddy Express Dickson, 30-34 Antill St (Cnr Badham St), Dickson, Australian Capital Territory, Australia Posted Sunday 19 October 2025 at 1:30 pm Reddy Express Dickson - Customer Service Representative OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as...
-
Sales Specialist
vor 3 Wochen
North Haven, Österreich The Home Depot VollzeitJob Description Sales Specialists help customers bring their project ideas to life by offering a range of product options, providing samples, and recommending solutions—including installation and related services. Sales Specialists listen to customer needs, address concerns, and highlight current promotions and financing options. By understanding local...
-
Sales Development Representative
vor 1 Woche
North Sydney, Österreich Optimizely VollzeitOptimizely North Sydney, New South Wales, Australia Join or sign in to find your next job Join to apply for the Sales Development Representative role at Optimizely Optimizely North Sydney, New South Wales, Australia Join to apply for the Sales Development Representative role at Optimizely Get AI-powered advice on this job and more exclusive features....
-
Business Development Representative
Vor 6 Tagen
North Sydney Council, Österreich Wavelink VollzeitAs the Business Development Representative, your primary responsibility will be to qualify and manage sales leads. You will identify customer needs and leverage your detailed product knowledge to position multi-vendor solutions that match customer needs. Having identified next steps, you will work with internal and external resources to progress the...
-
Supplier Qual Engineer II
vor 3 Wochen
North Haven, Österreich LanceSoft VollzeitThe role is responsible for managing finished goods Contract Manufactured (CM) for Robotics Surgical Technologies. Primary duties focus on all Quality Management System (QMS) related matters, including supplier selection, processing supplier change requests, qualification, manufacturing, QMS development, and technical quality/service/cost improvements. Must...
