Welcome Desk Attendant

vor 2 Wochen

Cessnock City Council, Österreich East Cessnock Bowling Club Vollzeit

Location: ECBC Sports, Cessnock NSWEmployment Type: Part-time / Casual About Us ECBC Sports is a vibrant, community-focused registered club offering exceptional hospitality, entertainment, and member experiences. We pride ourselves on creating a welcoming environment where every guest feels valued from the moment they arrive. About the Role We’re looking for a friendly, professional, and customer-focused individual to join our front-of-house team as a Welcome Desk Attendant . As the first point of contact for our members and guests, you’ll play a key role in creating positive first impressions and ensuring smooth entry to the club. Key Responsibilities Greet and welcome members and guests with a warm, professional manner Verify memberships and assist with new member sign-ups Provide information about club facilities, events, and promotions Ensure compliance with entry requirements under club regulations and RSA legislation Handle member and guest enquiries efficiently, both in person and over the phone Maintain the cleanliness and presentation of the welcome area Work collaboratively with security, bar, and management teams About You A friendly, confident communicator with excellent customer service skills Well-presented, punctual, and reliable Ability to multitask and remain calm under pressure Strong attention to detail and professionalism Experience in hospitality, customer service, or a club environment (preferred but not essential) Current RSA (Responsible Service of Alcohol) Why Join Us Supportive and welcoming team culture Opportunities for training and career development A fun and dynamic work environment in one of the area’s most respected clubs How to Apply If you’re passionate about providing great service and enjoy meeting new people, we’d love to hear from you Please send your resume and a brief cover letter to ***********@ecbcsports.com.au. #J-18808-Ljbffr

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