Contract and Commercial Analyst

Contract and Commercial Analyst Title: Contract and Commercial AnalystRequisition ID: 8523Work Type: Ongoing Full TimeFixed Term Period: Not ApplicableLocation: Melbourne - CBDDate Posted: 25 Nov 2025 About Us We create thriving places and connected communities by bringing together transport, planning, land use, precinct, and policy functions in one department to deliver the best outcomes for Victorians. Together with our portfolio agencies, we are responsible for planning, building, operating, and maintaining Victoria’s transport, planning, and land services for use by all. We foster a safe, inclusive, and constructive workplace. About The Role The role is ongoing full‑time. The Contract and Commercial Analyst supports the Manager, Rail Performance & Commercial by providing contractual, operational, and analytical expertise to ensure effective management of the Franchise Agreement – Train and maximize the benefits from contracting arrangements. The role involves administering the Operations Module of the agreement, overseeing key performance measures such as the Enhanced Operational Performance Regime (EOPR) and Passenger Experience Regime (PXR), and delivering detailed analysis and authoritative advice on the franchisee’s operational performance and compliance. By monitoring performance, the analyst identifies areas of underperformance and engages stakeholders in discussions to drive continuous improvement. In This Role You Will Administer contract obligations for the Operations Module of the Franchise Agreement – Train. Compile and assess the EOPR and PXR performance regimes and process of incentive/abatement payments. Analyse operational performance to identify causal factors and performance trends; monitor compliance with contractual performance KPIs. Provide advice and draft formal contractual correspondence through briefings to executives, Ministerial Staff and Ministers on causal factors impacting contract performance and operational performance. Develop and maintain positive stakeholder relationships within the Department and with the metro rail franchisee to ensure contract compliance and continued performance improvement. Key Selection Criteria Critical Thinking & Problem Solving: Resolves issues using guidelines or analysis; determines information needed for informed decisions. Business & Commercial Acumen: Understands operational costs, ensures efficiency, manages vendor agreements and accountability. Customer Focus: Tailors services to customer needs, delivers outcomes, manages service risks. Resilience: Gives and receives feedback constructively; communicates confidently. Flexibility & Adaptability: Adapts to changing priorities, works collaboratively across teams. Qualifications and Experience Tertiary degree in engineering, business, law, commerce, data science; or extensive experience managing complex contracts or other high value / high risk contracts (mandatory). Experience in complex operational environments (desirable). Culture Value We welcome applicants from a diverse range of backgrounds representing the community that we serve, including veterans, parents, carers, First Peoples, people with disability, multicultural, multifaith and LGBTIQA+ individuals. As an equal opportunity employer, we are committed to fostering a safe, inclusive, and high‑performance culture. What We Offer Working at the Department of Transport and Planning provides people with the opportunity to contribute to creating thriving places and connected communities for all Victorians. For further details please refer to Careers at the Department of Transport and Planning. Pre-Employment Checks & Employment Conditions All new appointments to the department will be subject to a National Criminal Records Check, Misconduct Screening, and a Qualification Check where there is a requirement for a mandatory qualification. Information provided to the Department of Transport and Planning will be treated in the strictest confidence consistent with the requirements of the Privacy and Data Protection Act 2014. Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa necessary for the nature of the position. Recipients of Victorian Public Service (VPS) voluntary departure packages should note that re‑employment restrictions apply. Non‑VPS applicants will be subject to a probation period of six months. How To Apply Click the ‘Apply’ button to be redirected to our recruitment platform, where you may need to create an account to submit your application. If you encounter any issues, refer to our Quick Reference Guide for step‑by‑step instructions. Applications close at 11.59 pm on Wednesday, 10 December 2025. For more information, contact Daniel Long, Associate Director Conract, Commercial and Performance via email #J-18808-Ljbffr