Patient Safety Support Officer

Overview Central Queensland Hospital and Health Service – Rockhampton QLD. The Quality and Safety Division leads and supports the delivery of safe, effective, and person‑centred care across Central Queensland Health. Operating as a trusted business partner to all clinical delivery areas, the Division provides expert guidance, governance frameworks, and practical support to ensure care is delivered to the highest standards of quality and safety. Through close collaboration, it helps clinical teams translate data, evidence, and insights into meaningful improvement actions that enhance outcomes for patients, staff, and the organisation. About the role The Patient Safety Team leads best practice clinical incident management across the organisation, taking a Safety II approach that focuses on learning and continuous improvement. The team manages SAC1 incidents from reporting through investigation to recommendations development, oversees lower-level clinical incidents, and provides expert advice, education, and support to senior leaders. Responsibilities include Open Disclosure processes, Clinical Incident Management, death review governance processes and reporting, coronial requests, Ryan’s Rule governance and thematic analysis of incidents to identify trends and guide organisation‑wide improvements and relevant committee governance reporting. About you Contribute to operational or business improvement projects, gather and analyse information, identify opportunities for improvement, implement changes under direction or independently. Act as a point of contact for the team on administrative matters, responding to queries and liaising with other departments or external parties. Collaborating closely with the manager and other senior staff to support business unit objectives. Design and implement administrative systems to ensure team problems and issues are identified and resolved, using an innovative and continuous quality improvement approach where appropriate. Escalating potential risks to manager if required. Research, analyse and interpret complex data for the development of reports and recommendations for the Patient Safety team as required. What we offer Total remuneration value of up to $114,177 is comprised of: An hourly rate between $45.81 - $50.46 p.h. 12.75% employer superannuation contribution 17.5% leave loading Additional benefits Ongoing Professional Development and Education Opportunities Flexible Work‑Life Balance and Variety Generous Salary Sacrificing Options Paid Parental Leave Employee Assistance Program (EAP) Discounted Private Health Insurance Fitness Passport Vaccine Preventable Diseases (VPD) requirements It is a condition of employment for this role for the employee to be, and remain, vaccinated against vaccine preventable diseases as listed on the Role Description. How to apply To apply, please submit the following: Your current CV or resume, including referees. A cover letter (1‑2 pages) addressing how your experience, skills and values align with the key responsibilities and expectations outlined in the Role Description. Any additional forms / evidence as attached or listed on the Role Description. Please note pre‑employment checks will be carried out on applicants recommended for appointment/employment which may include confirming your qualifications, professional registration/s, previous employment history (including any previous disciplinary action), criminal history, Australian work status and vaccination requirements. Contact Contact: ***************@health.qld.gov.au Quote the Job Ad Reference (JAR) RK5L Applications close SUNDAY, 4 JANUARY 2026 #J-18808-Ljbffr