ITIL Service Desk Lead — Change

Role Overview We are seeking Service Desk Manager to join our dynamic team to work with one of our clients in Melbourne CBD. The ideal candidate will have prior experience in a similar role within an ITIL environment. Your ability to lead / coach a team as well as helping the wider business shape best‑practices will be central to the role. As such,...

A government department in Queensland is seeking an ICT Support Officer to monitor service desk requests and assist in maintaining business operations. This role requires responding to operational requests, coordinating ITIL change management, and providing technical support to clients and stakeholders. The ideal candidate should have strong client support...

A global technology consulting firm is seeking a motivated individual for a technical support role in Melbourne. The position involves providing technical assistance to customers as part of a dynamic team in a hybrid work environment. Ideal candidates will have at least 1 year's experience in L1/Service Desk support and a strong understanding of ITIL...

A leading home improvement retailer is seeking a Production Services Lead for Technical Change Management to guide teams through complex technology changes. This role is pivotal in ensuring safe, seamless transitions while collaborating with senior leaders. The ideal candidate has strong technical expertise, experience in ITIL service management, and the...

A major road authority in Victoria is seeking a SIAM Change Coordinator to support change processes within the Technology Operations team. The role involves coordinating change management, ensuring adherence to ITIL principles, and driving continuous improvement initiatives. The ideal candidate has strong communication skills, proven experience in change...

Join to apply for the Team Leader – A.NZ Service Desk role at Opteon AUS & NZ About us Opteon is an international provider of valuations, advisory and specialist property services in the Australian, New Zealand and US markets. Recognised as the largest valuation professional services firm in these regions, we deliver meaningful solutions for our clients...

About us: Opteon is an international provider of valuations, advisory and specialist property services in the Australian, New Zealand and US markets. Recognised as the largest valuation professional services firm in these regions, we deliver meaningful solutions for our clients across all property types and market sectors. We are experiencing an exciting...

A government service organization in Melbourne is seeking a proactive Service Delivery Manager for the Service Desk. This role involves leading service desk operations, ensuring premium delivery and continual service improvement. The ideal candidate has experience in ICT Service Desk functions and strong knowledge of ITSM frameworks like ITIL. The position...

A public transport authority in Melbourne seeks a motivated SIAM Change Coordinator to manage change processes and enforce ITSM governance principles. You will coordinate change management activities, facilitate critical meetings, and report on performance indicators while collaborating with various teams to drive improvements. Applicants should possess...

A global technology and business transformation firm is seeking a Change Management Lead to optimize the change management process across service towers. The role includes ensuring operational stability and fostering continuous improvement through ITIL-based practices. Candidates should have deep ITSM expertise, strong analytical skills, and the ability to...