Hospital Security Officer

Your role at St John of God Midland Hospital We are currently seeking dedicated Security Officers to join our Security Services team on a casual and permanent basis. In this versatile role, you will maintain a strong and visible security presence throughout the hospital and surrounding grounds, ensuring a safe and peaceful environment for staff, patients, and visitors. You will respond promptly and effectively to emergency situations, including incidents involving aggression and personal threats (Code Black), while managing security and parking matters with professionalism and discretion. Delivering exceptional customer service is central to your role, contributing to a welcoming and secure atmosphere for all who enter our site. The Position Work closely with the Control Room Operators, Coordinator Security Services and Manager Support Services to ensure a peaceful and safe environment for caregivers, patients and visitors. Maintain a highly visible presence and proactive surveillance in the hospital. Actively promote and contribute to a culture of protective security. Rapidly respond to all emergency codes and manage the response in accordance with established procedures, action cards and training. Manage, control and prevent aggressive and violent incidents by patients, visitors and members of the general public. Liaise with Police, custodial services and fire brigade on operational matters. Conduct incident investigation and provide structured reports to Manager Support Services. Maintain the Hospital Security and Access Control System, including the printing, provision and issuing of security access cards. Patrol all car parks in accordance with procedures, monitoring for traffic flow, parking and security concerns. You will hold a Certificate II in Security Services (or higher) and a current Security Officer Licence, or be willing to obtain these qualifications. Proven experience as a security professional within the healthcare sector or a similar environment is essential, along with a current Motor Vehicle Driver’s Licence (Car). You will have demonstrated expertise in de-escalating violent and high-risk situations, employing sound judgement, effective decision-making, and problem-solving skills while maintaining composure and control under pressure. To excel in this role, you will be enthusiastic and committed, with a proven ability to build strong, trust-based relationships with colleagues and stakeholders at all levels. Exceptional communication, influencing, negotiation, and engagement skills are a must, alongside strong organisational abilities and the flexibility to adjust work priorities. You will be confident working both independently and as part of a team. A solid understanding of electronic security and fire systems, combined with proficient IT skills and familiarity with MS Office applications, is essential. Above all, people will be at the core of everything you do committing to and supporting our Mission and Values. We can offer you Salary: $85,508 to $91,420 per annum, plus 12% superannuation Casual: $53.91 to $57.64 per hour, plus 12% superannuation Several permanent full-time positions and casual positions available We offer a range of salary packaging options tailored to your employment status such as mortgage, rent, meal entertainment, holiday accommodation or other everyday living expenses – up to $18,550 as a permanent employee and a percentage of your earnings as a casual Free on-site parking Access to fitness and wellbeing benefits through Fitness Passport Innovative Professional Development opportunities A welcoming and supportive culture A healthy work-life balance through flexible work options, additional purchased leave & well-being programs All applicants are asked to submit a covering letter (of no more than two (2) pages) demonstrating how you meet the above position requirements. For enquiries contact Brett Sutton, Manager Security and Emergency Management on . If suitable applicants are identified advertisement may close prior to listed date. At St John of God Health Care, we celebrate diversity and warmly welcome applications from people of all backgrounds. Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse, ensuring their safety and well-being. Our inclusive culture fosters an environment that is respectful and secure, welcoming and accessible, and unified through our diverse community. #J-18808-Ljbffr