Assistant Venue Manager @ Hinchcliff House
Vor 3 Tagen
We value in our team members: Is there for others - humility, no ego, service focused, team player, supportive, loyal Takes personal responsibility - accountability, self aware, committed, diligent, owns high standards Is a good person - honesty, integrity, respectful, caring, kind, sincere, generous Drives to improve - strong work ethic, driven, hustle, growth‑minded, pushes development, determined, passionate, proactive About The Venue Hinchcliff House is a vibrant and dynamic venue located in the heart of Sydney. With a focus on delivering exceptional dining experiences and warm hospitality, we offer a diverse menu crafted from fresh, locally sourced ingredients. Our team is passionate about providing excellent service in a relaxed and inviting atmosphere. About the Role We are seeking a passionate and experienced Assistant Restaurant Manager to lead our team at Hinchcliff House. As the Assistant Restaurant Manager, you will be responsible for overseeing all aspects of venue operations, ensuring exceptional customer service, and fostering a positive work environment. Salary: $70,000 – $75,000 + super. Key Responsibilities Develop and implement comprehensive team onboarding and induction plans. Coordinate and conduct regular venue product and service training sessions. Create and manage team incentives to drive motivation and performance. Monitor and report Sales Per Hour (SPH) metrics and customer reviews. Strategically manage labour percentage to optimise operational efficiency. Maintain the venue's impeccable presentation standards. Foster team development through coaching, mentoring, and growth opportunities. Ensure consistent delivery of exceptional service and quality products. Review and approve daily timesheets accurately and promptly. Uphold compliance with all relevant laws, regulations, and industry standards, including RSA. Generate and analyse daily reports on key performance indicators, revenue, expenses, and other metrics. Qualifications At least 1 year of managerial experience in the hospitality industry, preferably in a high‑volume venue. Strong leadership skills to inspire and motivate a diverse team. Excellent communication and interpersonal abilities. Proficiency with Google Suite and other relevant software applications. Knowledge of relevant laws and regulations, including RSA. Flexible schedule, able to work evenings, weekends, and holidays as needed. Why Join Us Opportunity to lead a talented team in one of Sydney’s most renowned venues. Dynamic and vibrant work environment. Opportunities for career advancement and skill development. Employee discounts on food and beverages. Convenient CBD location with easy access to public transport. Generous group discounts and great tips in addition to salary and benefits. Working with and learning from some of the industry’s best. A positive and caring culture. Apply Now If you are passionate about hospitality and thrive in a fast‑paced environment, we invite you to apply for the Assistant Restaurant Manager position at Hinchcliff House. Join us in delivering exceptional experiences and creating lasting memories for our guests and team. #J-18808-Ljbffr
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