Hybrid Collections Specialist

At OnDeck, we believe collections is about conversations, not confrontation. As an Early Stage Collections Specialist, you’ll work closely with customers to understand their situation, find practical solutions and deliver a positive experience, all while managing your own portfolio. What You’ll Be Doing Talking with customers via inbound and outbound...

A leading global professional services firm is seeking a Client Payments Specialist to manage accounts receivable and provide finance options for clients. This is an entry-level position ideal for recent graduates, focusing on accurate payment processing and outstanding collections. Candidates should demonstrate strong analytical and customer service skills,...

A member-owned music rights management organisation located in Sydney is seeking a Credit Officer to manage internal debt processes for client accounts. Key responsibilities include debt collection via phone and email, managing client communications, and providing operational support. Ideal candidates should have experience with debtor skills, stakeholder...

A reputable firm in Sydney is seeking an experienced Commercial Collections Officer to manage high-volume calls and secure payment arrangements. The ideal candidate will have a proven track record in commercial collections, strong negotiation skills, and the ability to build relationships with customers. This role offers a hybrid work model, with 3 days in...

A leading financial services company is seeking a Customer Relationship Manager to make outbound calls for overdue accounts and negotiate repayment solutions. This role offers regular salary reviews and uncapped bonuses, alongside flexible hybrid work opportunities. Applicants should have strong communication skills and a passion for results. Experience in...

A growing financial services provider in New South Wales seeks a Customer Relationship Manager to engage with customers and resolve overdue accounts. This role involves making high volume outbound calls, establishing relationships, and negotiating repayment solutions. No prior collections experience is needed as training and support will be provided. Ideal...

A prominent insurance service provider in Australia seeks a Collections Officer to manage customer collections and ensure compliance with operational requirements. This full-time position offers a hybrid work model and a starting salary of $99,938. The ideal candidate will have extensive experience in collections management and a comprehensive understanding...

A global financial services company is looking for a Credit Collection Specialist to join their Consumer & Small Business Credit team. The ideal candidate will provide exceptional customer service, assess financial situations, and adhere to credit policies. Responsibilities include managing customer accounts, documenting collection activities, and...

A leading fintech company based in Australia is looking for a collections team member. You will manage customer relationships and assist with the repayment process, requiring empathy and strong communication skills. The role offers a competitive salary, hybrid working flexibility, and numerous perks including paid leave and wellness initiatives. We're...

A leading collections company in New South Wales is seeking a motivated Collections Officer responsible for managing and collecting outstanding debts. The ideal candidate will possess strong communication and negotiation skills, with the ability to work both independently and as part of a team. This role offers competitive pay and a hybrid working model...