Client Care Coordinator
vor 1 Woche
Join to apply for the Client Care Coordinator role at VetPartners Australia and New Zealand 1 day ago Be among the first 25 applicants Join to apply for the Client Care Coordinator role at VetPartners Australia and New Zealand Get AI-powered advice on this job and more exclusive features. DescriptionClient Care Coordinator – Be the Heart of Our Front Desk DescriptionClient Care Coordinator – Be the Heart of Our Front DeskFull Time | Riverbank Animal Hospital, Grafton NSWRiverbank Animal Hospital is looking for a passionate and professional Client Care Coordinator to be the friendly face greeting our clients and guiding them through their veterinary journey.We’re located in the beautiful Clarence Valley and have proudly served our pet loving community for over 15 years. We’re known for our clinical excellence and compassion while building lasting relationships with our clients and treating every pet as if they were our own.About The RoleThis isn’t just a reception job - it’s a vital role in our client and patient experience. You’ll manage a dynamic front desk, help coordinate medical cases, and ensure every pet and owner feels welcome, informed, and cared for.Your Key ResponsibilitiesWarmly greeting clients and their pets Managing appointments and coordinating daily workflow with the veterinary team Handling invoicing, payments, estimates and account queries Educating clients on our services, wellness plans, and follow-up care Maintaining accurate records, reminders, and privacy standards Contributing to social media and client communications Ensuring our front of house is well presented Supporting workplace safety and smooth day-to-day operations What We’re Looking ForCustomer-facing experience with veterinary or medical background Exceptional communication skills - verbal, written, and digital Strong organisational skills with attention to detail Ability to multitask under pressure with a calm, compassionate demeanour Confident with scheduling systems and basic account management A team player with a genuine passion for animal care What We OfferFull Time Monday to Friday 0745am to 4pm Competitive hour rate and staff benefits A social and supportive team culture Ongoing education and professional development The opportunity to make a real difference in the lives of pets and their people Note: Q fever vaccination is required or must be obtained prior to employment.If you’re ready to join a team where your skills, empathy, and enthusiasm make a daily impact, we’d love to hear from you. Apply Now via the link. Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Health Care Provider Industries Veterinary Services Referrals increase your chances of interviewing at VetPartners Australia and New Zealand by 2x Sign in to set job alerts for “Client Care Coordinator” roles. We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
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