Client Director
vor 2 Wochen
Can you bring substantial Real Estate/Property Owners experience to a key, client-facing role? Are you keen to join our specialist Real Estate practice at what is an exciting time of growth, expansion and change?
The role will lead the strategy to further embed Affinity within the dynamic real estate industry in Australia. You will be responsible for leading a growth strategy, managing and building key relationships with clients, product development with a focus on online delivery, and co-ordination of service solutions to a group of B2B clients in the Affinity segment. Leading and developing an industry team specialising in real estate, you will build on client retention and revenue generation across the Real Estate portfolio. This role will report directly to our Managing Director of our Aon Affinity and Small Business division and join the Affinity Leadership Team.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like
You will primarily be driving product take-up through direct and channel partner strategies, product innovation and digitisation of products, identifying & growing new partnership opportunities within the Real Estate portfolio whilst leading a team servicing clients through digital and call-based channels. Further responsibilities will include:
Lead top-level client relationship management and build reputation that leads to new opportunities and strengthens existing client arrangementsDevelop and deliver an annual strategy focussed on delivering revenue growth and client valueLead your client service team to deliver exceptional outcomes for clients and support them in their own career development.Manage wider Aon stakeholders to ensure added value solutions are delivered to enhance client experienceCultivate and develop senior relationships at key real estate insurer partnersOversee broking and carrier (insurance partner) marketing to ensure best outcomes for clientsDevelop client service plans in line with client objectives and oversee delivery against the planDemonstrate an engagement with clients to open opportunities beyond existing mandated real estate activitySeek improvement in efficiency & processes to optimise resources & profitabilityDevelop thought leadership & articulate Aon’s propositionAct as a technical referral point for colleagues and clients as requiredDevelop talent and building a high-performing team through continuous learning, honest feedback, rigorous development and disciplined talent managementLead and support Business Development activity and be available for joint prospect meetings as/where required.
How is this opportunity different
We’re a team of authentic and smart individuals focused on providing exceptional value to our small business clients, larger B2B partners, and our local communities. Meaningful and genuine relationships are at the heart of our business success and we’re proud of our positive impact.
Here at Aon, you’re always more than just a job title. We encourage and support you to expand your knowledge and grow alongside some of the best people in the business – in Australia and throughout our connected global networks.
Skills and experience that will lead to successCommercial understanding of business and the Insurance marketReal Estate, Landlords or professional services experience relevant to the insurance industryStrong technical knowledge of insurance products required by small businessLeadership capability and the commitment to developing leadership skillsExcellent commercial skills including ability to deliver and report on financialsStrong negotiating, listening and communication skillsProven client management and relationship skillsAdaptable, focussed and self-disciplined, with strong interpersonal skillsStrong analytical and problem solving abilityProven leadership, people development and team building/recruitment success.
How we support our colleagues
...
Aon is Australia's leading provider of broking and consulting services for risk management, insurance transactions, reinsurance, human capital consulting and financial planning. Aon is a global leader in the design and provision of risk services and products. Aon readily delivers distinctive client value via innovative and effective risk management and workforce productivity solutions.Aon in Australia brings together its depth of resources, skills, products and services for insurance broking, reinsurance, risk management, financial planning, and employee compensation and benefits solutions. We go beyond arranging protection through insurance cover.We understand and have experience with the individual requirements of all sectors of Australian business from large corporates, consultants and associations to small and medium businesses, government and private individuals.Source: this is an extract from the company’s own websiteAon is Australia's leading provider of broking and consulting services for risk management, insurance transactions, reinsurance, human capital consulting and financial planning. Aon is a global leader in the design and provision of risk services and products. Aon readily delivers distinctive client value via innovative and effective risk management and workforce productivity solutions.Aon in Australia brings together its depth of resources, skills, products and services for insurance broking, reinsurance, risk management, financial planning, and employee compensation and benefits solutions. We go beyond arranging protection through insurance cover.We understand and have experience with the individual requirements of all sectors of Australian business from large corporates, consultants and associations to small and medium businesses, government and private individuals.Source: this is an extract from the company’s own websiteDon’t provide your bank or credit card details when applying for jobs.Choose from thousands of courses delivered by leaders in education.
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