Service Advisor | Mercedes-Benz | 3 Point Motors
vor 3 Wochen
Service Advisor | Mercedes-Benz | 3 Point Motors - Epping and Fairfield Are you a seasoned Automotive Service Advisor seeking more than just your next role? At 3 Point Motors, we're offering the opportunity to advance your career with one of Australia's most respected family-owned luxury dealerships. We currently have a rare opportunity for an Advisor at our coverted Fairfield dealership as well as an opportunity at our Epping location. As a proud representative of the Mercedes-Benz brand, you'll be part of a team that values your expertise, supports your growth, and rewards your performance — with a $95K–$120K total package, company drive car, and a working environment that reflects the prestige of the three-pointed star. If you're ready to take the next step with a brand that sets the standard in automotive excellence, this is your opportunity. Why Join 3 Point Motors? $95K–$120K total package – Competitive earnings that reflect your value Drive a Mercedes-Benz – Enjoy the daily privilege of a company drive car High-earning potential – Generous commissions on top of your base salary Family-owned and operated – Be part of a close-knit, people-focused team Award winning team – Voted 2025 VACC Best Large Automotive Business State-of-the-art facilities – Work with world-class tools, systems & surroundings Stable and supportive environment – Join a long-standing, high-performing team Real career progression – Ongoing training and clear development pathways What You'll Do As a Service Advisor at 3 Point Motors, you'll play a crucial role in delivering a premium customer experience while ensuring the smooth operation of the service department. Your duties will include: Serving as the primary point of contact for customers, delivering a professional, friendly, and personalised service experience. Coordinating service bookings and managing the daily workshop schedule to maximise efficiency and ensure timely job completion. Clearly communicating repair and maintenance requirements , providing transparent cost estimates and realistic timelines. Acting as the liaison between customers and technicians, ensuring consistent updates, approvals for additional work, and clear expectations. Upholding Mercedes-Benz brand standards , ensuring every customer interaction reflects the quality and prestige of the brand. What You Bring to the Role We're looking for a Service Advisor who not only knows the job but takes pride in doing it exceptionally well. Our ideal candidate will bring: Previous experience as a Service Advisor – ideally within a prestige or high-volume dealership environment The ability to thrive under pressure – staying cool, calm, and focused in a fast-paced, customer-facing role Exceptional organisational and time management skills – balancing multiple priorities without compromising on service quality Strong computer literacy and communication skills – to ensure a seamless and professional customer experience at every touchpoint Australian work rights are essential for this position. But most importantly, you will be a proactive, customer-first attitude and a genuine interest in the automotive industry. Apply Now If you're ready to take your career to the next level with a globally recognised brand and a dealership that treats you like family, we want to hear from you. #J-18808-Ljbffr
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