Manager, Complex NDIS Services

Leadership of complex mental health and disability services (NDIS) Lead the growth and development of our services across NW Melbourne and Geelong 12 month full time role, attractive salary package, work from home, office and on location About You With a passion for seeing people achieve their potential combined with a drive and determination to lead teams, this is a role not to be missed. While the challenges are significant, the reward is also great as you seek to provide the voice and choice to thrive for the people that ermha365 supports. A proven leader combined in a busy, fast-paced environment, your can-do attitude will be matched by the following attributes: Knowledge in a significant area of expertise from within the mental health / disability / forensic sector(s) matched with tertiary qualifications in Mental Health, Disability, Social Work, Psychology or other relevant qualifications. Lived experience is also highly regarded by the ermha365 team. Prior experience working within an NDIS context, while not essential, will be held in high regard A proven track record of strong operational leadership and a demonstrated ability to coach, lead and inspire teams Experience in helping to develop and grow new business opportunities Diplomacy, influence and relationship-focus in collaboration with key stakeholders The ability to balance and manage risk with the achievement of strategic and operational outcomes About the Role As the Manager, Complex NDIS, you will have responsibility for the development & delivery of current and new multi-disciplinary programs across NW Metro Melbourne, City of Melton and Barwon (Geelong) regions. These are intensive, recovery-oriented support programs for people with a persistent mental illness and for those who will often have a history of offending, homelessness, addiction, dual disability, social dysfunction and aggressive and inappropriate behaviour of concern. To achieve this, you will: Provide senior leadership at a regional level for ermha365, ensuring our vision, mission and values are embedded into practice Provide outstanding team leadership, coaching and inspire our people to deliver the highest quality client-directed services to achieve client-directed outcomes Champion local leadership in the areas of employee health, safety & wellbeing Grow, develop and maintain strong relationships with all of our key stakeholders Ensure appropriate plans are in place to meet both ermha365 and funding body requirements Ensure compliance with all internal & external requirements, including reporting and accreditation requirements It is a requirement of this position to meet all compliance requirements concerning NDIS Work Screening, Working With Children's Check, work rights and possess a current & valid driver’s licence. This role will offer flexibility to work across multiple work locations and from home. It is an expectation to attend work at our Head Office in Dandenong South every Thursday (leadership team anchor day) and thereafter divide your time appropriately working across the regional area and from home. What we can offer you: Ermha365 is an agile and innovative non‑profit with a growth agenda across Australia. As an employee you will be offered: Support as needed utilising our 24/7 Employee Assistance Program Industry‑leading induction and on the job training provide with access to free continuous online learning modules at your own pace Flexibility in working hours to suit work life balance Financial benefits including salary packaging to reduce your taxable income, novated leasing and discounts with a variety of Australian retailers A supportive team environment that is engaging and inspiring Access to Fitness Passport, making it easier to stay active and healthy as we care about your health and wellbeing About ermha365 This job isn’t for everyone. At ermha365 we work with clients with some of the most complex mental health and disability support needs in Victoria. We’re a lifeline for people who often feel like a “square peg in a round hole” - those who experience stigma and discrimination, and are ostracised or excluded from the simple things that most of us take for granted. In many cases we have become the provider of last resort, although we see ourselves as the provider of first choice. We believe in the potential of everyone. We never give up, and we never give in. ermha365 is committed to the safety, participation and empowerment of all children. Further information at Diversity and Inclusion We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health and disability and people who identify as LGBTIQA+ to apply. Even if you only meet some of the criteria, we’d love to hear from you. If we can assist you with any reasonable adjustments in order to submit your application for this role, please contact the Talent Acquisition team via email at *******@ermha.org noting your preferred method of communication and contact details and a member of the team will be in touch. #J-18808-Ljbffr