Customer Experience Lead

Role: Customer Experience Lead Location: Melbourne CBD Work Arrangement: Onsite Work Type: Contract About the Role We believe in the power of experiences to inspire, inform, and drive business forward. As our client is looking for a Customer Experience Lead , you'll be at the heart of that mission-curating and delivering exceptional customer briefings at our...

We would like to provide our internal workforce the opportunity to apply for the role of Lead Application Developer (Operation Applications). This role will report to Customer Applications Manager within the Strategy & Transformation portfolio. This is a Full-Time Permanent EA Grade 9 opportunity. The Role : Design develop and deliver applications and...

A leading sports retailer in Melbourne seeks a passionate Team Leader to enhance the in-store customer experience. You will coach your team to drive sales, ensure exceptional service, and manage operations in the absence of the Store Manager. Ideal candidates have at least 1 year of customer-facing leadership experience, demonstrating strong problem-solving...

domain Call Centre & Customer Service → Management & Support home_work Hybrid Posted 1 day ago About the Role As the Customer Experience & Relations Lead, you’ll act as the 2IC to the Customer Experience Manager & Customer Service Team Leader, supporting in the daily leadership of the customer service team while personally handling the more complex and...

A Victorian government owned water utility is seeking a Head of Customer Service to lead and innovate customer service operations. The role involves driving a customer-centric culture, managing multi-channel operations, and ensuring compliance with industry standards. The ideal candidate will possess strong leadership experience in customer service,...

A leading energy company in Australia is seeking a Complaints Resolution Lead to drive complaint resolution strategies and enhance customer experience. The role requires a strategic thinker with experience in complaint reduction initiatives and collaboration. Strong knowledge of regulatory compliance and excellent communication skills are essential. This...

A dynamic service organization in Australia, specifically in Joondalup, is seeking a Team Leader to manage team operations within the Contact Centre. This role requires at least 1-2 years of Team Leader experience, with a preference for a background in Customer Service or Sales. Key responsibilities include overseeing team performance, conducting appraisals,...

We are seeking an experienced Team Leader Customer Experience to join the Residential Tenancies Authority (RTA). This role is required to provide leadership to a team of staff across a variety of front-line service delivery functions. With appropriate professional development, Team leaders will be expected to lead any one of the Customer Experience teams...

Get AI-powered advice on this job and more exclusive features. We are seeking an experienced Team Leader Customer Experience to join the Residential Tenancies Authority (RTA). This role is required to provide leadership to a team of staff across a variety of front‑line service delivery functions. With appropriate professional development, Team leaders will...

At Blueberry, delivering great service isn't just about answering questions, it's about building relationships, solving real problems, and creating trust from the very first interaction. Our Customer Experience team is a huge part of that, and now we're looking for a strong, supportive leader to help them level up. Customer Experience Team Lead You'll guide...