Principal Functional Analyst

About the role The Principal Functional Analyst supports the Communities and Families Portfolio, which is responsible for leading the development and implementation of various solutions and initiatives within the program. The role also involves gathering and analysing business requirements, assessing their alignment with existing products and providing expertise on functional requirements. It is central to planning program releases, ensuring best practices are followed, and translating business needs into effective system solutions. The Principal Functional Analyst documents user stories and requirements, designs technology-enabled outcomes, and oversees stakeholder engagement, budget and cash flow, reporting, quality assurance, and risk management. Working closely with business sponsors and steering committees, the analyst ensures solutions align with strategic objectives and deliver measurable value, while also providing leadership and mentorship across the application analysis landscape. About us At the Victorian Department of Health we want a future where Victorians are the healthiest people in the world. A Victoria where our children and people thrive, our workplaces are productive and safe, and our communities are more connected. We see it as our job to support Victorians to stay healthy and safe. And to deliver a world‑class healthcare system that ensures every single Victorian can access safe, quality care that leads to better health outcomes for all. About you Can you demonstrate the following? Build domain expertise in business applications and processes to enhance stakeholder engagement and optimize solution design. Acquire and apply system configuration skills for department approved SaaS platforms. Lead the elicitation and analysis of business requirements, ensuring alignment with product capabilities and program goals. Support system and user acceptance testing to ensure solution integrity and user satisfaction. Facilitate and lead stakeholder workshops to define business challenges, identify efficiency opportunities, and enhance customer service. Ensure compliance with government, eHealth, and ETB strategies and policies, including adherence to the PDM and other endorsed methodologies. Qualifications / Specialist Expertise Qualifications A relevant IT related degree or qualification will be highly advantageous to this role. Certification in PRINCE 2 or other project management methodology is highly desirable. Agile project experience will be advantageous. Specialist Expertise Previous experience as a Senior Functional Analyst working on successful ICT projects including large software application development implementations. Previous experience in a wide range of project delivery methodologies including Agile and SDLC. Previous experienced in delivering agile projects and ability to mentor and coach functional analysts. Previous experience in a wide range of technologies in custom development and package implementations. Desirable experience working in Government sector and / or client / case management systems. What we offer The opportunity to perform meaningful work, making direct contributions toward enabling Victorians to be the healthiest people in the world. A wide range of growth and development opportunities within the department and wider Victorian Public Service & Sector. A strong commitment to work‑life balance, including a diverse array of flexible working arrangements. How to apply Applications should include a resume and a cover letter. Click the ‘Apply' button to view further information about the role including key contact details and the advertisement closing date. We are committed to developing and supporting a workforce that is well equipped and highly motivated to provide responsive and quality services to all Victorians. We continue to build an inclusive workplace that embraces diversity of backgrounds and differences to realise the potential of our employees for innovation and delivering services aimed at enhancing the lives of all Victorians. All roles can be worked flexibly and we encourage applications from Aboriginal people, people with disability, LGBTIQ+ and people from culturally diverse backgrounds. Please contact us if you require any adjustments to participate in the recruitment process at For more information on our commitment to inclusion and diversity see inclusion and diversity at the Department of Health. If you have any queries in relation to recruitment processes at Health, or experience any issues in applying, please feel free to email Please note that unsolicited applications will not be replied to. If you have questions regarding the role specifically, we would advise you to reach out to the contact listed on the advertisement directly. Preferred applicants may be required to complete a police check and other pre-employment checks. Information provided will be treated in the strictest confidence in line with our Privacy Policy. #J-18808-Ljbffr