Guest Service Agent

Vor 4 Tagen

City Of Cockburn, Österreich The Lodge Wadjemup Vollzeit

Join our team at The Lodge Wadjemup , where your workday begins with a beautiful ferry ride across the Indian Ocean With daily departures from Fremantle and Hillarys , your commute is more than just a trip to work - it’s an experience. Take in the sea breeze, stunning island views, and a sense of calm before starting your day welcoming guests to one of Western Australia’s most unique destinations. About the resort In just a few short months, we've already been listed as one of The World's Greatest Places for 2025 by Time Magazine. With our "Sandy Feet Welcome" hospitality, our mission is for our guests to leave more relaxed than when they arrived. The Position In between the smooth checking in and checking out process that you'll deliver, our Guest Services Agent will ensure that each guest's stay is a beautiful, relaxed and memorable one. Your responsibilities will include Front Desk Operations : Managing check-in/check-out procedures, reservations, guest needs and inquiries throughout their stay. Assist with guest welcome and departure logistics, which may include handling luggage when needed to ensure a smooth and positive experience. Guest Services : Providing exceptional guest service: knowing the island, its seasons, its amenities and attractions and advising on what our guests may enjoy given the time of day, the weather and their wish list. Managing cash and payment transactions accurately. Assisting billing, invoicing, and financial reporting as needed. Problem Resolution : Managing any guest concerns, finding satisfactory resolutions. Collaborating with other departments to address and resolve issues efficiently. Security and Compliance : Ensuring compliance with hotel policies, procedures, and Health and Safety protocols. Assisting in implementing security measures and emergency and incident response procedures. Team Benefits 15% off stays at The Lodge Wadjemup. 20% off food at Sunsets and Pelican. Free golf and lawn bowls at the Rottnest Island Golf Club. Free ferries to and from the island for your shifts. Team Member Recognition Program - monthly and yearly awards and prizes. Our Employee Assistance Program. Requirements Proven experience in a Hotel Front Office/Guest Services role. Exceptional interpersonal communication skills. Excellent problem-solving abilities and attention to detail. Proficiency in hotel management software. National Police Clearance. RSA. Food Handler's Certificate. Valid Driver's License to be eligible for a Rottnest Driving Permit. If this sounds like your dream job, click on Apply Now #J-18808-Ljbffr

  • Guest Service Agent

    vor 1 Woche

    City of Melbourne, Österreich Voyages Indigenous Tourism Australia Vollzeit

    Guest Service Agent – Voyages Indigenous Tourism Australia Are you looking for a once-in-a-lifetime opportunity? Ayers Rock Resort is searching for a Guest Service Agent to live and work onsite at Yulara, NT, which is 20 minutes drive from Uluru, one of Australia's most iconic and culturally significant landmarks. We are seeking a customer focused and...

  • Guest Service Agent

    vor 2 Wochen

    Council of the City of Sydney, Österreich Voyages Indigenous Tourism Australia Vollzeit

    An Epic Icon needs an Epic Team! Are you looking for a once-in-a-lifetime opportunity? Ayers Rock Resort is searching for a Guest Service Agent to live and work onsite at Yulara, NT which is 20 min drive from Uluru, one of Australia's most iconic and culturally significant landmarks. We are seeking a customer focused and experienced guest service agent to...

  • Guest Service Agent

    vor 3 Wochen

    Newcastle City Council, Österreich Bendigo Advertiser Vollzeit

    Elysia Wellness Retreat, located in the heart of the Hunter Valley, is seeking enthusiastic Guest Service Agents to join our welcoming team. You will serve as the first point of contact for guests, delivering exceptional, wellness‑focused experiences. Position Guest Service Agent Location Hunter Valley, Australia Responsibilities Greet and welcome guests...

  • Guest Service Agent

    vor 4 Stunden

    City of Hobart, Österreich Marriott Hotels Resorts Vollzeit

    Description The Tasman a Luxury Collection Hotel Hobart is located just steps from Hobarts waterfront and the citys top restaurants and attractions. The Tasman is a unique combination of Modern Contemporary Art Deco and Heritage architecture. Presenting 152 luxuriously appointed guest rooms and suites with carefully restored features and adorned with...

  • Guest Service Agent

    Vor 4 Tagen

    Council of the City of Sydney, Österreich Meriton Suites Vollzeit

    Company Description Meriton Suites is the largest owner-operator of apartment-style hotel accommodation in Australia, featuring 23 locations across Sydney, Brisbane, the Gold Coast, Canberra, and Melbourne. With 6,210 suites and 8,368 bedrooms, we provide spacious, fully equipped accommodations designed to meet the needs of diverse travelers. Guests enjoy...

  • Guest Service Agent

    vor 3 Wochen

    Cessnock City Council, Österreich Elysia Wellness Retreat Vollzeit

    Join to apply for the Guest Service Agent role at Elysia Wellness Retreat Be the first point of contact for our guests and help deliver exceptional, wellness-focused experiences. About The Role As a Guest Service Agent, you’ll provide friendly, professional service at the front desk, assisting with check-ins, check-outs, and guest enquiries. You’ll play...

  • Guest Service Agent

    vor 4 Wochen

    City of Melbourne, Österreich Quest Werribee Vollzeit

    Join Our Team at Quest Werribee – Guest Service Agent Opportunity At Quest Werribee, we believe every guest interaction is an opportunity to create comfort, connection, and lasting impressions. We're looking for a motivated and guest‑focused Guest Service Agent to join our welcoming team and help us deliver exceptional hospitality every day. What...

  • Guest Services Agent — Island Resort Front Desk

    Vor 2 Tagen

    City Of Cockburn, Österreich The Lodge Wadjemup Vollzeit

    A renowned island resort is seeking a Guest Services Agent to enhance the guest experience through excellent service at the front desk. Responsibilities include managing check-ins, resolving guest concerns, and ensuring compliance with hotel policies. Applicants should have proven experience in a similar role, exceptional communication skills, and a...

  • Guest Services Agent

    vor 3 Wochen

    Council of the City of Sydney, Österreich The Grace Hotel Vollzeit

    Situated in the heart of Sydney's CBD, The Grace Hotel is housed in the elegantly restored 1930 Neo Gothic Grace Building. Heritage-listed, the iconic exterior is complemented by the charming Art Deco interiors. The Role We are seeking an individual to illustrate exemplary communication skills and display a total customer service focus to our guests and team...

  • Guest Service Agent

    vor 3 Wochen

    Council of the City of Sydney, Österreich IHG Hotels & Resorts Vollzeit

    Guest Service Agent - Full-Time or Part-Time Position Be the reason our guests smile from check‑in to check‑out. At Crowne Plaza Sydney Darling Harbour, we create moments that matter. Located in the heart of the city, we’re looking for a Guest Service Agent who brings warmth, confidence, and a love for hospitality to every guest interaction. Your...