Team Leader- Contact Centre
vor 12 Stunden
Firstsource Solutions Limited – Melbourne VIC We’re seeking an engaging and motivated Team Leader to support a team of Contact Centre Consultants. In this role, you’ll drive performance, coach your team to success, and create a positive, high‑performing environment within a busy contact centre. Key Responsibilities Lead, motivate and support a team of Contact Centre Consultants Deliver regular coaching to build capability and improve performance Drive quality, productivity and customer experience outcomes Promote a positive, engaged and collaborative team culture Make confident decisions under pressure and support the team during peak periods Contribute to ongoing process and performance improvements About You Experience in leadership or team management (contact centre highly regarded) Strong coaching and people‑development skills Able to inspire, influence and drive results Calm, confident decision‑maker in fast‑paced environments Growth mindset with a focus on quality and continuous improvement Leadership style aligned with our values and culture Why Join Us? Melbourne‑based role with strong, supportive leadership Opportunities for ongoing development and career progression Inclusive, collaborative, people‑first culture Be part of a team that values performance, quality and doing what’s right Apply Now If you're an energetic leader passionate about developing people and driving results, we want to hear from you. Join us and help shape the future success of our contact centre team #J-18808-Ljbffr
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Contact Centre Team Leader
vor 1 Woche
City of Melbourne, Österreich Robert Walters VollzeitJoin to apply for the Contact Centre Team Leader role at Robert Walters Our client has a temporary and permanent opportunity available. This role is perfect for someone who thrives on building strong connections within their team, ensuring every customer interaction is handled with care and professionalism. You will play a pivotal part in shaping the daily...
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Contact Centre Team Leader
vor 12 Stunden
City of Melbourne, Österreich Robert Walters VollzeitThis role is perfect for someone who thrives on building strong connections within their team, ensuring every customer interaction is handled with care and professionalism. You will play a pivotal part in shaping the daily operations of a busy contact centre, guiding your team to deliver exceptional service while fostering an inclusive and supportive...
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Contact Centre Team Leader
vor 1 Woche
City of Melbourne, Österreich ROBERT WALTERS AUSTRALIA VollzeitOur client has a Temporary and Permanent Opportunity Available! This role is perfect for someone who thrives on building strong connections within their team, ensuring every customer interaction is handled with care and professionalism. You will play a pivotal part in shaping the daily operations of a busy contact centre, guiding your team to deliver...
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Contact Centre Team Leader
Vor 4 Tagen
City of Melbourne, Österreich G.D. Mitchell Enterprises Pty. Ltd. VollzeitAre you ready to be part of something bigger? At Lite n' Easy, we're not just about meals; we're about transforming lives through better eating habits. We make it effortless for Aussies to embrace healthier choices, whether they're on a weight loss journey or simply aiming to maintain a balanced lifestyle. As a team, we pour our passion into crafting meals...
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Empathetic Contact Centre Team Leader
vor 12 Stunden
City of Melbourne, Österreich Robert Walters VollzeitA leading recruitment agency is seeking a Contact Centre Team Leader in Melbourne. The ideal candidate will foster a compassionate, inclusive environment while managing a busy contact centre. This role requires strong team leadership to ensure exceptional customer experiences and drive team performance. If you're ready to make a difference and lead your team...
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Contact Centre Team Leader
vor 12 Stunden
City of Melbourne, Österreich Bank Australia VollzeitThrough the merger of Bank Australia and Qudos Bank we’re creating a better, stronger and more resilient bank for our customers and employees. As one company with two trusted brands, we’re building on the strong foundations of our history and shared values as we bring together the best of both banks. We are currently seeking a permanent, full‑time...
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Hybrid Contact Centre Team Lead
vor 1 Woche
City of Melbourne, Österreich ROBERT WALTERS AUSTRALIA VollzeitA leading recruitment agency in Melbourne is seeking a Contact Centre Team Leader to supervise daily operations and ensure exceptional customer service. The ideal candidate should have experience in call centre management and demonstrate strong interpersonal skills. You'll lead a supportive team culture and meet performance targets while fostering an...
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Contact Centre Team Leader
vor 2 Wochen
City of Moreton Bay, Österreich Unitywater Vollzeit1 week ago Be among the first 25 applicants Overview Unitywater operates in one of Australia’s most exceptional environments in terms of natural beauty, geographical and demographic breadth. Proudly providing safe and reliable water to customers in Moreton Bay, Sunshine Coast and Noosa, we are a water utility serving one of the fastest growing regions in...
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Lead Contact Centre Consultant
vor 1 Woche
City of Melbourne, Österreich Mantel Group Pty Ltd VollzeitAbout us Mantel is an Australian-owned technology consulting business with capabilities across Cloud, Digital, Data, Delivery & Security. Since our inception in November 2017, we have experienced remarkable growth across Australia & New Zealand and are honoured to be recognised as a Great Place to Work for 6 years in a row! We hire smart and talented people...
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Lead Contact Centre Consultant
Vor 3 Tagen
City of Melbourne, Österreich Mantel Group Pty Ltd VollzeitAbout us Mantel is an Australian-owned technology consulting business with capabilities across Cloud, Digital, Data, Delivery & Security. Since our inception in November We hire smart and talented people and get out of their way. As a principle-based organisation, we have a flat structure with no hierarchy. By focusing on our five principles and not getting...