Professional Services Cloud Architect, AWS Professional Services ANZ

Professional Services Cloud Architect, AWS Professional Services ANZ Join to apply for the Professional Services Cloud Architect, AWS Professional Services ANZ role at Amazon Web Services (AWS) AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You’ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud. The Amazon Web Services Professional Services (ProServe) team is seeking an experienced ProServe Cloud Architect (PCA) to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to understand their technical requirements and business objectives, designing and implementing tailored cloud solutions. You'll be a key player in the pre‑sales process, providing technical expertise and guidance throughout the customer's cloud journey. In this role, you'll be responsible for creating and leading the solution design to address customer business outcomes (CBO). Operating as the conduit between ProServe Account Executives and our Proserve Delivery Teams, you’ll ensure proposed solutions are realistic, achievable, and optimize ProServe and/or our partners to maximize CBOs. As a PCA you are a trusted advisor to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions to address customer challenges. As a technical SME, you will share knowledge within the organization, through mentoring, training, creation of reusable artifacts and process improvements. A critical aspect of this role involves hands‑on technical engagement with customers, particularly in the rapidly evolving areas of Agentic AI and Generative AI (GenAI). Your experience in designing technical solutions within the technology/consulting sector will equip you with the ability to architect complex, scalable, and secure cloud solutions tailored to meet the specific needs of each customer, translating technical concepts into business value. Key Responsibilities Act as a trusted advisor to customers on industry trends and emerging technologies. Provide technical guidance and best practices during pre‑sales and implementation phases. Define and develop overall strategic direction for AWS customers and internal AWS teams designing, building, optimizing, transforming, or otherwise migrating applications, software, and services on the AWS platform to deliver customer business outcomes. Partner with AWS Account teams and ProServe Account Executives and ProServe Delivery on accelerating innovation, account strategy, and technical execution. Engage with C‑level executives to guide their strategic technology initiatives and support their data transformation journeys. Work directly with customers to understand their problem statements and use cases in Agentic AI and GenAI domains. Develop proof‑of‑concept solutions that align with customer objectives in the Agentic AI and GenAI space. Drive development of outcome‑based business‑IT solution proposals in collaboration with sales and solution architecture teams. Act as the AWS executive technical sponsor for strategic customer initiatives. Ensure solutions across strategic programs adhere to AWS’s enterprise architecture and security best practices and principles. Capture and share best‑practice knowledge, sales, and delivery content amongst the AWS Professional Services community. Basic Qualifications 7+ years of technical specialist, design and architecture experience. 3+ years of cloud‑based solution (AWS or equivalent), system, network and operating system experience. 7+ years of external or internal customer facing, complex and large‑scale project management experience. Experience within specific technology domain areas (software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics). Experience and technical expertise in design and implementation of cloud computing technologies. Experience influencing C‑level leadership, business and technical stakeholders, and peer groups, driving enterprise‑scale portfolios or programs in large organizations. Preferred Qualifications Knowledge of security and compliance standards including HIPAA and GDPR. Advanced technology degree or AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional). Deep understanding of AWS services across compute, storage, networking, security, databases, machine learning, and serverless technologies. Strong communication skills with the ability to explain technical concepts to both technical and non‑technical audiences as part of pre‑sales motion. Proven experience with software development life cycle (SDLC) and agile/iterative methodologies (AWS, Agile, Scrum, SAFe, etc.). Company Amazon Web Services Australia Pty Ltd Equal Opportunity Statement Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit for more information. #J-18808-Ljbffr