Cruise Product Manager

vor 2 Wochen


Gold Coast City, Österreich at Vollzeit

Cruise Product Manager - Broadbeach, QLD Are you our next Cruise Product Manager? Are you passionate about hand crafting cruise holidays with exceptional value?Do you thrive in a fast-paced environment where product development, commercial performance, and customer satisfaction come together?Ready to work with the world’s most popular cruise lines across a variety of global destinations? We’re seeking an experienced Cruise Product Manager with a passion for all things cruising to join the My Cruises Product Team and play a key role in the development and execution of our cruise holiday packages. Reporting to the Cruise Product Development Director, you’ll be responsible for delivering compelling, competitive, and conversion-ready cruise products that meet the expectations of today’s cruise travellers. Day in the life: Create and deliver high-performing cruise packages Conduct market research and identify trends Combine cruises with land touring, flights, hotels, and extras Ensure packages meet margin, brand, and customer expectations Manage relationships with cruise lines, hotels, and land operators Secure competitive pricing and exclusive inclusions Ensure content accuracy and seasonal updates Commercial Execution & Performance Support pricing and promotional campaigns Monitor booking trends and customer feedback Analyse margins, booking velocity, and ROI Operational Excellence Oversee accurate setup of packages in internal systems Collaborate with service and documentation teams Maintain internal product records and resources Customer Focus Build products tailored to mainstream cruise travellers Use customer insights to guide product development Ensure quality across all customer touchpoints 2+ years’ experience in the travel industry (cruise knowledge preferred) Strong understanding of the global cruise market Commercially minded and data-driven Organised and detail-oriented Strong communicator and collaborator Passionate about cruise travel and customer value


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