Technical Program Manager

Amazon Web Services (AWS) is seeking a Technical Program Manager (TPM) to join the Region Services organization in delivering large‑scale programs for some of the most mission‑critical clouds. The TPM will drive cross‑functional and technical teams through design, detailed requirements, build, testing, assurance and deployment. You will use judgment, negotiation skills, analytical talent, technical aptitude and leadership to collaborate with a diverse set of stakeholders, deliver program roadmaps and strategies, eliminate non‑value‑add activity, design solutions, remove blockers and find creative ways to accelerate project delivery. You will be an exceptionally strong communicator, both written and verbally, and be a positive influencer across teams to meet program goals. Key Job Responsibilities Manage high‑profile programs across multiple supporting teams to deliver successful outcomes for our customers and AWS. Anticipate bottlenecks, proactively seek solutions to problems, provide escalation management and inform trade‑off decisions that benefit the program. Earn trust through regular communication with senior management on program status and risks, demonstrating the ability to synthesize the problems and the solutions into a simple and consumable manner. Rely heavily on influence over authority to drive project deliverables. Own the metrics for project success and define, measure and report on these metrics. This involves data collection, analytics and dashboard creation to report progress and help others recognise the best path to make the business better. Demonstrate ownership to help improve the safety, security, and availability of our operations. Hold or be able to attain an Australian Government Security Vetting Agency clearance ( ). A Day in the Life Technical Program Managers (TPM) look around corners to identify risks early and are quick to take action. They effectively balance ownership and hold partner teams to high standards of responsibility. They stand ready to leverage their technical and project‑focused backgrounds to deep‑dive issues and develop mitigations to minimise impact. Our TPMs may dive deep to find the root cause of a material delivery issue that threatens the project schedule, cost, or quality. They investigate and address where the program is at risk/blocked, or discuss radical new approaches to improve operational processes. They are responsible for identifying and managing stakeholders, assembling resources, setting roadmaps, schedules and strategies for the program, driving progress, and holding the bar on quality. About the Team AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialised security solutions for their cloud services. The Region Service team provides the highest‑caliber Operational Solutions for our regions. We provide hands‑on keyboard support to our service teams by deploying changes into these isolated regions, monitoring the results, and reporting any issues that are observed. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work‑life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture AWS values curiosity and connection. Our employee‑led and company‑sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge‑sharing, mentorship and other career‑advancing resources here to help you develop into a better‑rounded professional. Basic Qualifications 5+ years of technical product or program management experience 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience Experience managing programs across cross‑functional teams, building processes and coordinating release schedules Preferred Qualifications 3+ years of working directly with engineering teams experience 2+ years of software development experience Experience developing and executing/delivering product and technical roadmaps Acknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.When applying, if you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. #J-18808-Ljbffr