Senior Business Analyst

About us Unitywater operates in one of Australia’s most exceptional environments in terms of natural beauty, geographical and demographic breadth. We operate on Kabi Kabi, Jinibara and Turrbal Country, proudly providing safe and reliable water to customers in Moreton Bay, Sunshine Coast and Noosa. We are a water utility serving one of the fastest growing regions in the country. About the role Step into a 12‑month fixed‑term Senior Business Analyst role joining our Change and Transformation branch where your expertise shapes real change. You’ll support Unitywater’s multi‑year Sustainable Infrastructure Solutions (SIS) Transformation Program, modernising systems, redesigning processes, and strengthening how we deliver infrastructure across our region. Unitywater’s SIS Transformation Digital Program is reshaping how we work integrating people, process and technology to deliver smarter, more connected infrastructure solutions. As a Senior Business Analyst, you’ll bring clarity to complexity, translate business needs into actionable requirements, map future‑focused processes, and help ensure seamless delivery and adoption of new digital capabilities. You’ll be the bridge between business and technical teams, enabling confident decisions and successful transformation outcomes across the program. Position Accountabilities Lead the capture, analysis and documentation of business and functional requirements. Map and assess current vs future‑state processes, identifying risks, impacts and improvement opportunities. Prepare high‑quality requirements, process maps and specifications that support confident decision‑making. Support and contribute to solution design workshops and configuration discussions. Develop test scenarios and coordinate UAT planning, readiness and execution. Ensure all requirements remain traceable, testable and aligned to business outcomes throughout delivery. Partner with change and training teams to translate process changes into clear knowledge content and end‑user support materials. Contribute to change impact assessments and support targeted training activities. Champion Unitywater's safety culture and positive working environment. Manage smaller projects or workstreams with lower complexity or delivery risk. About you Our One Unitywater behaviours – Create the Future, Care Together, and Own It – define how we work together at Unitywater. To contribute to this, you will demonstrate the following skills and qualities. Must‑Haves Experience as a Business Analyst in complex, enterprise or transformation programs. Strong capability in eliciting, analysing and documenting requirements in multi‑stakeholder environments. Advanced BPMN process modelling skills and structured documentation capability. Ability to translate ambiguity into clear problem statements and usable requirements. Sharp analytical, critical‑thinking, and questioning mindset. Confident stakeholder engagement and facilitation skills. Proactive, collaborative and solution‑focused approach. Experience working in Agile, Waterfall or hybrid delivery frameworks. Relevant tertiary qualifications in business, technology or a related discipline. Nice‑to‑Haves Exposure to large‑scale digital uplift programs or system‑integration environments. Experience supporting user‑centred design, change impact analysis or training development. Familiarity with enterprise asset management or infrastructure‑related systems. Working at Unitywater As a Unitywater team member you will enjoy a range of benefits: Flexibility: We value flexibility and support work‑life balance with hybrid and flexible working, purchased annual leave and access to floating public holidays. Wellbeing: We offer several initiatives to support your wellbeing, such as discounted private health insurance, salary packaging, employee assistance program, and access to retailer discounts and benefits. Learning and Development: We offer a range of opportunities to feed your curiosity such as walk on country experience, study assistance, and access to a dedicated learning program and professional memberships. Extras: We invite you to join our dedicated employee networks focused on First Nations Reconciliation, LGBTIQ+, CALD, Gender, Life Stage diversity, and Accessibility. Diversity and inclusion We celebrate, value and include people of all backgrounds, gender and expressions, sexualities, cultures, bodies and abilities. We are committed to a workforce that reflects the diversity of the community we serve and fostering a workplace that is diverse and inclusive, where you feel connected, are safe to be yourself and supported to be the best version of yourself. We strive to have a workforce that reflects the diversity of the community we serve and encourage all suitable applicants to apply for this role. Please feel free to share your pronouns and any reasonable adjustments you may need during the interview process. If you would like to speak to a team member about our commitment to diversity and inclusion, please contact our Inclusion Specialist or Reconciliation Action Plan Advisor Additional information We are proud to be recognized as an employer of choice for women by WORK180. We are proud members of Pride in Diversity and Australian Disability Network. We are a 2025 Circle Back Initiative Employer – we commit to respond to every applicant. How to apply Please apply online following the links and make sure to upload your up‑to‑date CV. If you’re successful we will need you to undergo a few checks including verification of criminal history, driver’s licence and driving history, alcohol and other drug screening. Applications Close: Midnight Friday 21st November 2025 For further information please contact the Talent Acquisition team at #J-18808-Ljbffr