Venue Manager

vor 1 Woche

City of Melbourne, Österreich Yo-Chi Frozen Yogurt Vollzeit

Join to apply for the Venue Manager role at Yo-Chi Frozen Yogurt We’re on the lookout for a hands‑on Venue Manager ready to lead with impact, drive success and bring the CHI vibes to Balaclava This is a Full‑Time opportunity offering a flexible roster with both day and night shifts. This role is perfect for a people‑first leader who thrives on ownership, keeps standards sky high and inspires others to do the same. You’ll run shifts independently, lead a passionate team, and oversee everything from guest experience and team development to KPIs, inventory and venue performance. Fun fact: Balaclava is where it all began – our very first Yo‑Chi venue and a true landmark in our journey Why Yo‑Chi? Competitive salary + quarterly bonuses – your results and leadership are recognised and rewarded. Give back together – enjoy 2 paid volunteer days each year to make a difference with your peers. Career acceleration – we’re not just opening venues, we’re developing leaders. Flexible roster – both day and night shifts. Free Yo‑Chi every shift (plus generous discounts) – CHI‑LICIOUS perks Culture worth sticking around for – team dinners, activities and genuine connection. Wellbeing first – access to our Happiness Hub for wellness, learning and support. Booming brand energy – be part of one of Australia’s fastest‑growing hospitality groups. What you’ll be doing Lead by example – deliver outstanding guest experiences and set the standard for your team. Coach & inspire – motivate, develop and empower your team to shine. Lead with confidence – run independent shifts and keep operations smooth. Drive standards – uphold excellence in service, quality, safety and presentation. Financial accountability – manage labour, COGS and P&L to achieve strong results. Build culture – recruit, train and retain top talent in a positive, high‑performing environment. Community focus – connect with the locals through events and partnerships to grow the Yo‑Chi love. Who we’re looking for Experienced leaders in hospitality or retail (QSR experience highly regarded). Self‑driven and comfortable leading independently. Organised, adaptable and confident in managing multiple priorities. Strong understanding of financials (labour, COGS, budgets, P&L). Excellent communicator who builds connected, high‑performing teams. A motivated problem‑solver with a proactive, positive mindset. Committed to continuous growth – for yourself and your team. Ready to take the next step in your leadership journey? Apply today and let’s start the conversation. Want to get a feel for what we’re about? Check out our website follow us on Instagram @iloveyochi, or pop by a venue to feel the CHI Referrals increase your chances of interviewing at Yo‑Chi Frozen Yogurt by 2x. Seniority level Mid‑Senior level Employment type Full‑time Job function Management; Hospitality #J-18808-Ljbffr

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