ALM - IT Field Services Technician - L1 (09 roles)
vor 2 Wochen
ALM - IT Field Services Technician - L1 (09 roles) Location : Adelaide, SA Work arrangement : On-site Posted 1 day ago Join the Major SA Digital Transformation Project Job Type : 12-Month Contract with possible extension Hourly Rate : $35.15 + Super About the Role We are seeking multiple ALM - IT Field Service Technician L1 (x09 roles) to join our client team on an initial 12-month contract. You will be instrumental in ensuring a smooth transition for users across Metropolitan and Regional South Australian sites as they upgrade to Windows 11 and Microsoft Office 2024. This role involves both hands‑on technical support and comprehensive user assistance. Key Responsibilities Assist users with Windows 11 and Office 2024 upgrade issues. Become familiar with documented known issues and upgrade exemption guidelines. Document any issues, including capture of screenshots, and enter them into the Issues Register. Notify the Upgrade Leads as per the agreed escalation process. Assist users with familiarisation of Windows 11 and Office 2024 user navigation and features. Experience & Skills Essential Basic working knowledge of Windows 11 and Microsoft Office 2024. Proven ability to explain technical concepts into simple, friendly, non‑technical language. Proven record of applying processes, referencing knowledge bases, and escalating issues efficiently. Experience applying documented processes, referring to knowledge bases, and escalating issues according to established procedures. Attention to detail and accurate record keeping. A valid Driver’s License and the ability to travel. Previous experience in a Service desk or IT support environment. Familiarity with IT service management tools (e.g. ServiceNow, Marval). Understanding of the Windows Update process. Travel Requirements This role requires significant travel and on‑site support: required to attend different client metropolitan sites on a daily basis and travel to regional client sites, staying at each location for up to 4 days. Travel, accommodation, and meal allowances will be supplied by the client. Training Provided Technical Support Officers will receive appropriate training relating to: known issues and their workarounds. Project Intranet Site with FAQs. Work processes, including how to report issues. Clearances and Eligibility The successful Applicant must have full working rights in Australia and be either currently holding or eligible and willing to obtain the following clearances: National Police Clearance Certificate (Issued within the last 12 months) Working with Children Check (Issued within the last 5 years) Aged Care Sector Employment Clearance (Issued within the last 3 years) APPLY NOW for my immediate consideration by submitting your CV. Should you have any questions or queries, please contact Daniel Philip on for a confidential discussion. At Randstad Digital, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. #J-18808-Ljbffr
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Field Engineer
vor 3 Wochen
Newcastle City Council, Österreich Experis Executive VollzeitField Engineer / Deployment Technician L1 & L2 Role: Field Engineer / Deployment Technician - L1 & L2 IT Rollout Project Location: Newcastle Area The Role We're seeking experienced Deployment Technicians to support a large-scale IT hardware refresh across multiple hospital sites in the Newcastle metro area. This is a hands‑on role involving device...
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Field Engineer
vor 3 Wochen
Newcastle City Council, Österreich Experis VollzeitField Engineer / Deployment Technician L1 & L2 Role: Field Engineer / Deployment Technicians - L1 & L2 IT Rollout Project Location: Newcastle Area The Role We're seeking experienced Deployment Technicians to support a large-scale IT hardware refresh across multiple hospital sites in the Newcastle metro area. This is a hands‑on role involving device...
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IT Support Technician L1
vor 3 Wochen
Council of the City of Sydney, Österreich Milestone Technologies, Inc. VollzeitCompany Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee‑first, performance‑based culture and for...
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It Support Technician L1
Vor 6 Tagen
Council of the City of Sydney, Österreich Milestone Technologies, Inc. VollzeitCompany Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over...
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IT Field Services Technician
Vor 6 Tagen
City of Brisbane, Österreich EIL Global IT Solutions and Services Pvt Ltd VollzeitCompany Overview We are EIL Global IT Solutions and Services Pvt Ltd, a dynamic organization providing comprehensive IT services across the Asia Pacific and EMEA regions. Specializing in a range of cutting‑edge technologies, EIL Global supports enterprises in their digital transformation journeys with professional and managed services. Catering to the IT...
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Field Service Engineer
Vor 6 Tagen
Council of the City of Sydney, Österreich Smiths Group VollzeitA leading technology firm is looking for a Field Service Engineer (L1) in New South Wales. The role involves maintaining and repairing X-ray and trace detection equipment, often requiring travel to high-security customer sites. Candidates should have a Certificate 3 Trade Qualification or Degree in a relevant field and be able to obtain security clearances....
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IT Field Services Technician
vor 8 Stunden
City of Brisbane, Österreich EIL Global IT Solutions and Services Pvt Ltd VollzeitCompany Overview We are EIL Global IT Solutions and Services Pvt Ltd, headquartered in Adelaide, Australia. As a provider of IT services across Asia Pacific and EMEA, we specialize in a vast array of technologies such as desktops, servers, networks, and data center solutions. Our services facilitate the digital transformation of enterprises through...
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Field Service Engineer
vor 2 Wochen
Council of the City of Sydney, Österreich Smiths Detection VollzeitBase pay range $80,000.00/yr - $85,000.00/yr Summary: This role is often the starting point for a field service engineering career at Smiths Detection. Primarily responsible for traveling to customer sites which are often high‑security environments, the Field Service Engineer (L1) maintains and repairs Smiths Detection’s X‑ray and trace detection...
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IT Field Services Technician: Desktop, AV
Vor 6 Tagen
City of Brisbane, Österreich EIL Global IT Solutions and Services Pvt Ltd VollzeitA dynamic IT services organization in Australia is seeking an IT Field Services Technician for a full-time role. The technician will provide expert desktop support, manage network infrastructure, and oversee video conferencing systems. Candidates should have a minimum of 4 years in IT field services with proficiency in troubleshooting technical issues. This...
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Field Service Engineer
Vor 6 Tagen
Council of the City of Sydney, Österreich Smiths Group VollzeitSUMMARY This role is often the starting point for a field service engineering career at Smiths Detection. Primarily responsible for traveling to customer sites which are often high-security environments the role of the Field Service Engineer (L1) is to maintain and repair Smiths Detections X-ray and trace detection equipment using hand and power tools as...
