Program Support Officer

Department of Children & Families NT – Alice Springs NT Job descriptionAgency Department of Children and Families Work unit Child and Families ProgramsJob title Program Support Officer Designation Administrative Officer 5Job type Full time Duration Ongoing commencing 05/01/2026Salary $88,297 - $92,687 Location Darwin, Nhulunbuy, Katherine, Tennant Creek, Alice SpringsPosition number 14407 RTF Closing 08/12/2025Contact officer Katie Baczynski, Manager Families Programs at ***************@nt.gov.auAbout the agency online APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR TERTIARY QUALIFICATIONS. Information for applicants – inclusion and diversity and Special Measures recruitment plans The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or job, please discuss this with the contact officer. For more information about applying for this position and the merit process, go to the OCPE website.Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures plans, go to the OCPE website. Primary objective The Families Programs branch manages programs including Child and Family Centres, Family Support, Out-of-Home Care, and Transition to Independent Living. The Program Support Officer provides business and project assistance to a small team who plan and manage programs, contracts, and projects to improve outcomes for children, young people, and families. Key duties and responsibilities Provide effective support for programs in identified projects, including the collation of data to enable the programs team to build its evidence base, monitor performance and recognise achievements. Assist in the preparation of ministerial briefings and other high-level correspondence and reports, including documents for publication. Assist to coordinate meetings, consultations, and engagement forums. Manage a range of concurrent activities in a timely and efficient manner, with minimum supervision. Engage with and work collaboratively with a range of internal and external stakeholders including responding to public queries and contact. Operate as an effective representative of the Department in a variety of forums, providing administrative support to several projects and program teams. Ability to work within and provide administrative support to several projects and program teams. Selection criteria Essential Comprehensive administrative and project support experience, with the ability to prioritise tasks and manage time effectively to meet deadlines. Good written and verbal communication skills, with the ability to draft and prepare reports, correspondence, and ministerial briefings. High level oral communication and interpersonal skills, with the ability to engage and communicate effectively and diplomatically with a variety of internal and external stakeholders whilst upholding integrity of confidentiality. High level computer skills, with proficiency in the various standard office software packages, excel and similar data and reporting tools, as well as corporate systems and applications to support travel arrangements, payables, grants and contract management or the ability to acquire such knowledge. Demonstrated high-level of personal motivation and initiative, with a positive attitude to teamwork and drive to deliver team outputs and corporate outcomes. Demonstrated ability to be agile and adaptive to respond to changing priorities. Desirable An understanding of project management. Experience with specific NTG applications such as GrantsNT, TRAX, CARE, NTGPay and TRIPS. Northern Territory driver’s licence or the ability to obtain. Further information The recommended applicant will be required to hold a current Working with Children Clearance notice and undergo a criminal history and child protection history check (a criminal history will not exclude an applicant from this position unless it is a relevant criminal history). Applicants should supply a certified copy of their qualification with their application. Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad . #J-18808-Ljbffr