Pro Bono Engagement Lead

Join to apply for the Pro Bono Engagement Lead role at Justice Connect. The Pro Bono Engagement Lead plays a key role within the Connections team, which sits within our Innovation and Connections program, with a focus on both strategic and tactical aspects. The role is responsible for shaping how pro bono support is engaged, framed, and activated to address unmet legal need and, in doing so, contributes to the strategic direction and leadership of the team. It sits at the intersection of relationship building, service delivery, and innovation—ensuring that pro bono partners can contribute effectively to intake‑aligned pathways through both individual matters and broader initiatives. This role works closely with our network of pro bono partners, including firms and barristers, as well as professional referrers, such as community legal centres, and internal teams to align expectations, promote strong practices, and pilot new approaches that strengthen matter acceptance and systemic outcomes. In addition to the focus on the Connections Team, where there is capacity this role will shape, support and inform pro bono initiatives across Justice Connect where aligned with organisational priorities and capacity. The Pro Bono Engagement Lead may also contribute insights and strategic advice on pro bono trends to the CEO and Organisational Leadership Team (OLT). We collaborate with lawyers and barristers to build platforms that are transforming how pro bono work is done, including our Pro Bono Portal, Firm Manager, and Justice Connect Answers. By designing scalable tools and strengthening the access to justice ecosystem, we’re reimagining how legal support is delivered and experienced. What you'll bring Strong capabilities in building stakeholder relationships and driving engagement to deliver effective and impactful collaborations Experience developing and embedding processes to support improved external stakeholder engagement Strong organisational and project management skills Responsive and collaborative approach to achieving outcomes You may also have Skills in working with data, analytics and reporting tools; and/or Experience in the legal assistance, pro bono legal sector or community sector. You’ll also need to demonstrate commitment to Justice Connect's vision, strategy, and values of being client-centred, responsive, inclusive, innovative, collaborative, and impactful. What you’ll achieve in the role Support strong placement of pro bono legal referrals for Connections team with our pro bono network through strategic and tactical support with referrals and other legal services. Identify, scope and contribute to the implementation of new opportunities informed by data to engage and activate pro bono support to address unmet legal need. Work with firms, barristers, professional referrers and Justice Connect staff to identify and deliver activities to improve our reach to priority help‑seeker cohorts and build pro bono capability to deliver legal assistance to help‑seekers. Support the organisational leadership team in its engagement with strategic and engaged member firms. Identify and respond to risks and issues impacting Justice Connect’s pro bono partnerships. A week in this role Meet with your Connections colleagues to review open pro bono referral matters and run through tactics and strategies to facilitate successful placement with pro bono firms or barristers. Develop an engagement plan to support increase in appropriate referrals in priority areas informed by team feedback, data and our new strategy. Meet with a member firm to discuss changes in interests and capacity and how this aligns with some of our new pro bono opportunities. Consult with another Justice Connect team about their engagement with a pro bono partner regarding a complex client matter and provide client‑centred input to support their approach to next steps. Provide subject matter expertise in an Innovation and Connections workshop in relation to the design and build of our online legal advice tool, based on your experience collaborating with pro bono partners. What we offer A flexible hybrid working model (minimum 40% in‑office across the month) 5 weeks annual leave, leave loading and additional paid leave over the end‑of‑year closure period Salary packaging to make part of your income tax‑free Ongoing learning and development opportunities: face‑to‑face, online, and on demand 10 days paid study leave per calendar year 5 days paid cultural leave per calendar year Access to Employee Assistance Program (EAP) support for you and your immediate family Free flu vaccinations An inclusive and diverse culture that values continuous improvement, innovation, and sustainability How to apply Please upload your resume and a cover letter via the application link, outlining your skills and experience that will help you achieve success in this role. For further information contact Emma Ryan, Manager and Principal Lawyer – Innovation and Connections via email The position reports to the Manager and Principal Lawyer – Innovation and Connections Program. Employment is full time, ongoing. The salary for this role is $107,531.21 per annum, plus 12% superannuation, annual leave loading and generous salary packaging options. This role can be based at our Melbourne CBD office on Wurundjeri Woi‑wurrung and Boon Wurrung Country, or our Sydney CBD office on Gadigal Country. We have flexible hybrid working arrangements, so you’ll spend 40% of your time in the office each month. Other information Seniority level: Mid‑Senior level Employment type: Full‑time Job function: Project Management Industries: Non‑profit Organizations, Community Services, and Legal Services #J-18808-Ljbffr