Engagement and Community Officer

Job Type: Permanent position | Full time position Job Description At our core, RSL LifeCare provides care and services to veterans and seniors who live in our communities or are receiving support at home. Our vision of creating proud communities living their best lives is at the heart of everything we do as we continue to build upon our legacy of supporting veterans and their families for more than 100 years. This is an opportunity for you to join a large social purpose organisation where your skills and compassion will be valued and enable you to make a meaningful difference to people's lives. About the role We are seeking an individual to join our team based in our Hunter Veteran and Family Hub based in Maitland (from January 2026) as an Engagement & Community Officer. In this role, you will be an integral member of the team supporting current and former Defence personnel and their families. This is a varied customer facing role, responsible for a range of initiatives including Event Management, Marketing & social media, Community Service liaison and being “the face” of the Hub. A true advocate for our client base, you will be genuinely invested in supporting current and former ADF personnel and have a kind and empathetic nature. This role is 100% based out of the Veteran & Family Hub. A bit about you: Ability to establish and build meaningful relationships internally and externally. Qualifications Demonstrated experience in one or more of the following: Event Management, Social Media & Marketing, Community and/or Welfare Services. Highly developed communication skills (verbal & written) with the ability to prioritise, manage and problem‑solve. Knowledge of or experience working with Australian Defence Force personnel. Cert IV in Community Services or Marketing an advantage. To Apply: Please include BOTH a resume and cover letter addressing how you meet the requirements of the role (no more than two pages). We are looking for candidates who possess attention to detail. Applications close Friday 5th December 2025 but please note we will be moving candidates through the recruitment process and may close prior to this date. Please note we are aiming for our new team member to join us in January 2026. Benefits Not‑for‑profit tax benefits – salary packaging of up to $15,900 per year. This allows you to reduce your taxable income by receiving part of your salary as tax‑free benefits like super contributions, car leasing, and more. Staff discounts across 700 select retail stores through Maxxia Rewards. Leave Loading – 17.5% pay top‑up on paid leave. Our team is supportive, committed and dedicated to enhancing the lives of our veterans and their families. Commitment to Diversity We are proud to stand for our unique values: Do the Right Thing, Aim Higher, Care from the Heart, and Act as One team. We welcome and encourage applications from people across our diverse community, especially from Veterans, current serving ADF personnel, their families and Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability. Security and Clearance Requirements It is a mandatory requirement for a team member working in the Aged Care sector to have a valid Police Check or a valid National Disability Insurance Scheme (NDIS) check, or potentially both, to undertake the inherent requirements of the role. Clearances must be verified prior to commencing employment with RSL LifeCare. To apply, click here. #J-18808-Ljbffr