Specsolutions | Service Advisor | australia
vor 2 Wochen
We are currently seeking applications to fill the role of Service Advisor at our Gerald Slaven Ford Dealership in Belconnen to help deliver the kind of customer-care and experience we are famous for.
About the role: Most important will be your commitment to creating an amazing experience for our customers. You'll be the liaison between them and our service technicians. While previous experience in this role would be highly regarded, it is not essential. Duties will include:
Providing quotes for vehicle servicing and repairsDetermining customer requirements and assisting in the selection of solutionsDeveloping and maintaining relationships with customersAssisting customers with enquiries, bookings and service scheduling over the phone, in person and via emailProcessing orders, invoices and paymentsLiaising with customers, sales staff and service technicians to determine repair and service timelinesArranging loan vehicles for customersOperating specialised automotive computer softwareTo be considered you will have the following: Experience in a busy customer-oriented roleGreat attention to detailExcellent computer and administrative skillsCurrent Driver's licenseExcellent organisational and communication skillsIn return you'll: Work in an incredibly supportive environment with a great team culture that celebrates success with monthly BBQs and employee of the month awardsReceive extensive employee benefits including access to our free Employee Assistance Program, discounted vehicle purchase programs, health insurance and gym membershipsEarn competitive wages commensurate with experience, with great working conditions and a friendly work environmentReceive ongoing factory training with the latest technologyWork Monday - FridayIf you think you have what it takes to be part of our team and help deliver the kind of customer care and experience we are famous for, we want to talk to you. This is a real opportunity to forge a successful career in the motor vehicle industry with a supportive management team and customer-focused dealership. Gerald Slaven is an equal opportunity employer and women are encouraged to apply. Apply for these positions today with your resume and covering letter outlining your suitability.
Your application will include the following questions:
Do you have experience in administration?Which of the following statements best describes your right to work in Australia?How many years' experience do you have as a service adviser?Do you have customer service experience?Do you have a current Australian driver's licence?How much notice are you required to give your current employer?What's your expected annual base salary? #J-18808-Ljbffr
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