Business Improvement Specialist

Join to apply for the Business Improvement Specialist role at Endeavour Foundation 4‑6 month fixed‑term/full‑time contract Opportunity to make a real impact $140,000 per annum + super + salary packing benefits Location: Sunshine Coast At Endeavour Foundation we have been committed to helping people with disabilities for over 70 years. Our purpose is straightforward: to turn possibilities into reality. We are dedicated to creating an inclusive culture, fostering employee growth, learning and optimal performance. When you join our team, you contribute to supporting individuals with disabilities to live, learn, work and flourish. Our team embodies our purpose daily, embracing diverse ideas and perspectives that enrich our culture. We call ourselves #teampossible Make an Impact We have an exciting opportunity for a Business Improvement Specialist to join our team on the Sunshine Coast. Reporting to the General Manager of Home & Community and supporting the Service Delivery Leadership Team, you will operationalise, launch, and embed transformational changes. You will play a key role in proactively identifying and implementing innovative continuous improvement solutions that enrich the lives of the people we support, enhance day‑to‑day operational effectiveness, and improve profitability. You will be driven to make a meaningful difference by delivering fit‑for‑purpose business improvement outcomes. This position is critical in partnering with Service Delivery leaders to provide practical implementation support for strategic initiatives, ensuring sustainable, impactful results and keeping the client experience at the centre of all we do. Key Responsibilities Align priorities and strategy: collaborate with key stakeholders to set priorities based on strategic goals, technology needs, and project requirements. Develop and manage initiatives: establish a prioritised programme of business improvement initiatives using a data‑driven, evidence‑based approach. Enhance capabilities and processes: identify and implement improvements to processes, tools, and capabilities critical to operational success. Lead cross‑functional teams: drive cross‑functional teams to deliver initiatives, presenting recommendations to key stakeholders and senior leaders. Facilitate workshops and provide expert guidance: lead workshops and provide continuous improvement advice to resolve critical business challenges. Implement complex changes: partner with SMEs and leaders to develop and execute key changes that align with business objectives and resolve operational impacts. Manage risks and dependencies: identify risks and interdependencies, deploying contingencies to ensure seamless implementation. Develop tools, documentation, and business cases: create schedules, communication plans, training materials, business cases, and process documentation to support effective change management. Key Skills and Experience You excel in navigating complex work environments, using strong facilitation, planning, and analytical skills to drive data‑driven decisions. With expertise in project management and the ability to manage multiple priorities, you communicate effectively, stay organised, and confidently deliver outcomes under pressure. Holds a tertiary qualification or certification in business or project management, with strong experience leading transformational initiatives and service‑driven projects across complex environments. Brings demonstrated leadership experience—ideally within the NDIS, Disability, Human Services, Child Safety, or Aged Care sectors—or has operated in roles such as Operations Manager or leader of a large service site. Possesses a solid understanding of general business operations, including financial acumen and experience leading multidisciplinary teams. Skilled in managing cross‑department collaboration, integrating people, processes, and technology to deliver strategic outcomes. Experienced working in regulated environments where safety, compliance, and client experience are paramount. Highly proficient in analysing data to inform decisions, prioritise improvements, and measure impact. Strong problem‑solving capability, with the ability to identify issues, determine root causes, and implement effective, sustainable solutions. Knowledgeable in process improvement methodologies, change management, and systems integration, with the ability to apply structured approaches to deliver organisational uplift. Experience within the Disability Sector is desirable. Benefits Salary packaging benefits – package up to $15,900 of your annual salary tax‑free. Use up to $2,650 of your pre‑tax income to pay for entertainment expenses (meals, holiday accommodation, etc.). An Employee Assistance Program – a free and confidential counselling service available to all staff and their families. Discounts on corporate private health insurance plans, white goods, and appliances. Paid parental leave. Reward and recognition program. Free flu vaccinations. How to Join Before commencing with Endeavour Foundation, you will be required to undertake a “Fit2Work” National Criminal History Check, hold or be willing to obtain a Working with Children Check (Blue Card) and NDIS Worker Screening Check (Yellow Card) . If this is the opportunity for you, click ‘Apply’ below. We look forward to hearing from you Seniority level Mid‑Senior level Employment type Full‑time Job function Management and Manufacturing Industries Individual and Family Services Referrals increase your chances of interviewing at Endeavour Foundation by 2x. 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