Business Improvement Officer
vor 1 Woche
Join to apply for the Business Improvement Officer role at City of Gold Coast . About Your New Role The Business Improvement Officer is responsible for analysing, and driving initiatives that deliver transformational change, improve our business processes, enhance operational efficiency, and support our strategic and organisational goals. The role involves working both independently providing delivery, analysis, improvement, and change‑management expertise, and collaboratively as part of a broader cross‑functional team. Please refer to the attached position brief for the full list of responsibilities. We're Looking For Someone With Bachelor's Degree in Business Administration, Information Technology, Project/Program Management or similar or equivalent industry experience will be highly regarded. Minimum 2 years of experience in a similar role or as a business analyst, business process analyst, project manager or change analyst. Driver licence, Class C unrestricted is desirable. Formal qualifications in one or more of the following are highly desirable: Six Sigma Yellow Belt or above or equivalent. Certified Business Process Associate (CBPA®) or above or equivalent. PRINCE2® Project Management or above or equivalent. PROSCI® or Change Management Practitioner or above or equivalent. Be part of shaping the Gold Coast's future The Gold Coast is inspired by lifestyle and driven by opportunity. We are the second largest council in Australia. Benefits 9‑day fortnight. Flexible work arrangements to suit your lifestyle, including hybrid/work‑from‑home options, flexible working hours and locations. Personal and professional development courses. Access to 350+ fitness facilities through Fitness Passport. 4 free confidential counselling sessions a year for you or an immediate family member. 1 free nutritionist and financial advice session per year. How to apply For more information, view the position brief by clicking the paperclip icon in the top right corner of this screen. Click 'Apply' to submit your online application. Upload your Resume with a Cover Letter (no more than 2 pages) outlining how your skills, experience, and personal attributes would allow you to achieve success in this role. Documents must be less than 2 MB in size, and PDF format is preferred. If you encounter technical issues when applying, please email Our selection process may include a one‑way video interview via Criteria, a face‑to‑face or virtual interview via Microsoft Teams, reference checks via Xref, and additional checks including police checks, employment history checks, qualification checks, pre‑employment medical reviews and drug and alcohol testing. Contact Person Rawena Tairi Contact Email Closing Date Sunday 30th November 2025 Equal Opportunity Statement The City of Gold Coast is an equal opportunity employer dedicated to promoting an inclusive and diverse workplace. We are committed to supporting an environment where all employees, regardless of their differences or similarities, feel valued, respected and supported. Aboriginal and Torres Strait Islander persons are encouraged to apply. Seniority Level Entry level Employment Type Full‑time Job Function Management and Manufacturing Industries Government Administration #J-18808-Ljbffr
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