Member Experience

vor 2 Wochen

Council of the City of Sydney, Österreich Venues Vollzeit

Venues NSW is a commerically focused agency of the NSW Government, encompassing the Sydney Cricket Ground and Allianz Stadium as well as major sporting and cultural stadiums and precincts in Sydney, Olympic Park, Parramatta, Newcastle and Wollongong. The network of stadiums and entertainment centres host in excess of 5 million people a year at more than 500 events and is a key contributor to the economy. Venues NSW takes an intergrated approach to our stadia and entertainment centres by developing partnerships with sporting codes, the entertainment and event industry, audiences, local businesses, NSW Government agencies and community groups. Our network throughout NSW allows us to combine internal resources and harness a vast employee skillset all of which helps us deliver key projects and secure outstanding content. ABOUT THE ROLE Are you a Customer Service Superstar with a keen interest in Health and Fitness? Looking for a fresh start in a brand-new facility? Join an iconic, fun team at the brand new Sporting Club of Sydney as part of our Front Office or Day Spa Reception team A once in a lifetime opportunity for someone who is passionate about delivering premium and memorable customer experiences in the new state of the art facility at Moore Park that will be the envy of the industry. As the first and last point of contact for our members and their guests, you will go above and beyond to make every visit better than their last, creating strong relationships along the way. The new Sporting Club of Sydney boasts strength, cardio and functional training zones, an outdoor training terrace, separate group fitness, mind body and cycle studio. As well as an indoor 25m pool, outdoor 50m pool, spa, cold plunge, steam, traditional sauna and infrared sauna rooms. An indoor/ outdoor café, day spa, golf simulator and child-minding facility for members and their guests. ABOUT YOU You will need excellent communication skills, be a problem-solver with sense of urgency, and a team player to collectively embed high standards with accountability. You will work closely with our energetic and vibrant fitness team members as well as sub-clubs including the Swimming Club, Tennis Club, Squash Club, Golf Club and Creche. Availability is required for early mornings, late evenings and weekends with flexible options available. You will be fun, flexible and have a can-do attitude We will operate to a 7-day roster and initially positions are casual with a view to become permanent over time. 1-2 years of Reception, Concierge or similar Customer Service experience as well as previous experience in payment transactions. Demonstrated ability to go above and beyond for premium customer experiences. Competent in technology usage including Microsoft Office Suite, Mindbody (desirable but not essential). Current First Aid and CPR Certificate (desirable but not essential). Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad. #J-18808-Ljbffr

  • Member Experience Officer

    Vor 5 Tagen

    Council of the City of Sydney, Österreich Macquarie University Hospital Vollzeit

    Member Experience Officer page is loaded## Member Experience Officerlocations: Wallumattagal Campus, North Rydetime type: Part timeposted on: Posted Todaytime left to apply: End Date: January 31, 2026 (30+ days left to apply)job requisition id: R ## **PRIMARY DETAIL**To provide member and guest experience that positively impacts acquisition and member...

  • Volunteer & Member Experience Lead

    Vor 7 Tagen

    Council of the City of Sydney, Österreich Vinnies Sa Vollzeit

    A community support organization in New South Wales is looking for a Member and Volunteer Support Officer to enhance member engagement and streamline operations. The ideal candidate should possess strong project coordination skills, relevant qualifications, and experience in volunteer management. This role offers opportunities for career progression, a...

  • Member Experience Lead — Growth

    vor 2 Wochen

    Council of the City of Sydney, Österreich at Vollzeit

    A leading community engagement organization in New South Wales is seeking a Member Services Manager to oversee a dynamic team and enhance the member experience. The role involves leading operations, supporting a dedicated team, and implementing member retention strategies. Ideal candidates should have strong communication skills and customer service...

  • Member Experience Lead: Growth

    vor 23 Stunden

    Council of the City of Sydney, Österreich REVO Fitness Vollzeit

    A growing fitness company in New South Wales seeks a Member Experience Lead to enhance member support and service. This role entails building positive relationships with team members and ensuring a clean, safe environment. Candidates should have a strong customer service background, excellent communication skills, and hold a current First Aid & CPR...

  • Senior Member Experience

    Vor 7 Tagen

    Council of the City of Sydney, Österreich State Super (SAS Trustee Corporation) Vollzeit

    A leading superannuation fund in Australia is seeking a Strategic Member Engagement Manager for a 12-month full-time contract. This senior role involves developing State Super's Member Experience Strategy, focusing on member needs and service delivery. Collaboration with the CXO and CEO is key, so strong strategic marketing and exceptional communication...

  • Member Experience

    Vor 5 Tagen

    Council of the City of Sydney, Österreich Macquarie University Hospital Vollzeit

    A leading educational institution in New South Wales is looking for a part-time Member Experience Officer to enhance member acquisition and retention. In this dynamic role, you'll deliver outstanding customer service, manage membership processes, and execute strategic campaigns. Ideal candidates will have proven customer-facing experience and strong...

  • Member Experience

    vor 2 Wochen

    Council of the City of Sydney, Österreich Australasian Society of Association Executives Vollzeit

    A prominent industry association in Sydney is seeking a Membership and Operations Coordinator. The role involves managing member communications, maintaining data accuracy, and supporting various operational projects. Ideal candidates will have over 2 years of experience in office administration, strong organizational skills, and a proactive attitude towards...

  • Hybrid Member Experience Advisor

    Vor 7 Tagen

    Council of the City of Sydney, Österreich Marsh Pty Ltd Vollzeit

    A leading financial services company seeks an Advice Member Experience Consultant to provide general advice to super fund members in a hybrid role based in Sydney or Melbourne. The ideal candidate must have RG146 accreditation and excellent communication skills. Responsibilities include engaging with members, identifying their financial needs, and referring...

  • Senior Lifecycle Member Experience Manager

    vor 3 Wochen

    Council of the City of Sydney, Österreich Compare Club Vollzeit

    Senior Lifecycle Member Experience Manager At Compare Club, we help Australians take control of their finances by comparing health, life, energy, and more. Our marketing team operates as a MarTech powerhouse, powered by Braze, Hightouch, Snowflake, and emerging AI tools, giving us the ability to move fast, test often, and innovate with precision. About the...

  • Operations & Community Lead — Elevate Member Experience

    Vor 5 Tagen

    Council of the City of Sydney, Österreich Tank Stream Labs Vollzeit

    A leading co-working space provider in Sydney is seeking an experienced Operations and Community Lead to lead daily site operations and enhance member experience. This role requires strong communication skills and a background in operations or community management. The ideal candidate will thrive in a dynamic environment, ensure compliance and operational...