Network & Telecommunications Engineer

Overview Feel like it's time to take your career to the next level? Align yourself with a global leader in the Fire & Security industry. If you're an accomplished network and telecommunications engineer driven by innovation and ready to tackle complex challenges, we want to hear from you About us A leading provider of fire safety and security solutions, Chubb Fire & Security Australia is driven by a powerful purpose – to make the world a safer place. We live by the value of PROTECT PEOPLE FIRST and build leaders across our culture. We are part of the API Fire and Security group of companies. About the Role We are seeking an experienced Network and Telecommunications Engineer who will work within the Monitoring business unit of Chubb, reporting to the Monitoring Technology Group Manager based in our Rydalmere (Sydney) office. You will be key to our Digital Team, maintaining secure, high-performance networks, telephony, and applications while driving upgrade projects across the Chubb ANZ business. You will partner with our Global Network team to resolve operational challenges, ensure 24 / 7 support, and mentor peers to nurture a collaborative culture. Responsibilities Ensure uninterrupted service by delivering rapid incident resolution and high‑level technical support for complex network, telephony, and enterprise application environments operating 24 / 7. Implement and document robust maintenance protocols—including regular backups, patching, upgrades, and daily health assessments—to uphold system stability and data integrity. Architect and deploy scalable, secure network infrastructures that align with evolving business needs and enhance overall system resilience. Oversee the administration and optimization of core network systems, using proactive troubleshooting and system evaluations to minimize downtime and improve performance. Provide clear technical updates to stakeholders, establish comprehensive disaster recovery strategies, and maintain detailed operational documentation to support decision‑making and continuous improvement. Technical Expertise Hands‑on expertise with Cisco technologies (CUCM, UCCX, CUBE) and telephony integration platforms (Cloud‑based telephony platforms, MS Teams). Proficient in configuring and managing network devices (routers, switches, firewalls) and site‑to‑site VPN setups. Thorough understanding of routing protocols (BGP, OSPF), IP addressing, and subnetting strategies. Skilled in system troubleshooting, root cause analysis, and performing critical health checks under high‑pressure environments. Familiarity with SQL / T‑SQL, Windows Server, Active Directory, Citrix, VMware, DHCP, and DNS administration. Qualifications & Education Australian Citizenship or Permanent Residency (mandatory) Bachelor's degree in Information Technology, Computer Science, Network Engineering, or a STEM‑related field. Industry‑recognised certifications such as CCNP, CCIE, CISSP, ITIL are highly desirable. Be able to obtain or hold a Security Licence Australian Driver's Licence Experience 5+ years of hands‑on experience in network engineering and telecommunications Demonstrated success operating within a complex and / or global organisational environment Advanced proficiency in managing IT networks and telephony systems, including associated applications Proven ability to collaborate with key stakeholders, with a strong understanding of business needs and priorities Desired Characteristics Excellent verbal and written communication skills Proven ability to coordinate and facilitate discussions among stakeholders, vendors, and internal teams Strong task organization and planning to ensure projects are completed on time with high quality What we will offer you Career Growth: Access to professional development programs and training opportunities. Employee Benefits Program with discounts on travel, accommodations, retail, entertainment, and health and wellness services. If you believe that this is the right role for you and your experience matches requirements, please apply via the provided link. Are you being referred to one of our roles? Ask your connection at Chubb about our Employee Referral Program process. We believe in diversity and inclusion and welcome applicants from different backgrounds. This includes First Nations people, people with disability, LGBTIQA+ and all cultural and language backgrounds. #J-18808-Ljbffr