Venue & Event Operations Manager

Overview Lead the day-to-day operations of Mackay’s premier event venues and deliver exceptional experiences for our community. This is your opportunity to shape service excellence and drive innovation in a dynamic and supportive environment. About This Opportunity The Venue and Event Operations Manager is responsible for the efficient and effective day-to-day operations of the Mackay Entertainment & Convention Centre (MECC) and associated venues, including BB Print Stadium and Foodspace, ensuring the delivery of high-quality, safe, and professionally managed events. Operating under broad direction, the role leads the development and implementation of operational policies, procedures, and systems that support service excellence, compliance, and continuous improvement. Key Responsibilities Leading the Venue & Events Operations Section to deliver seamless event execution across MECC, BB Print Stadium, and Foodspace. Providing senior leadership and strategic direction to a multidisciplinary team, fostering a culture of excellence, accountability, and innovation. Building a high-performance culture through mentoring and coaching. Engaging with internal and external stakeholders to ensure collaborative outcomes. Driving strategic planning and continuous improvement initiatives. Essential Qualifications, Experience & Skills Proven senior leadership experience in venue and event operations within a complex, multi-stakeholder environment. QLD C Class Driver’s Licence Responsible Service of Alcohol Responsible Management of Licensed Venues (RMLV) Tertiary qualifications in Event Management, Venue Management, Project Management, Business or related field Blue Card - It is an essential requirement for this position to hold a Working with Children Blue Card. Under Queensland legislation, you must hold the Blue Card prior to commencing employment – No Card, No Start policy. If you currently do not hold a Blue Card, we recommend you commence the application process when you apply for the position. For more information please refer to the following website: Why work for Mackay Regional Council Mackay Regional Council is a dynamic, progressive and financially sound local government. We have responsibility for $3.5 billion worth of assets and employ almost 1200 dedicated staff in a vibrant, rapidly growing region where sugar, mining, beef, tourism and retail drive the economy. Mackay is located halfway between Brisbane and Cairns and is truly the heart of Queensland, covering 7,622 square kilometres of rainforest, Natural Parks, historic townships, miles of golden beaches and more than 70 tropical islands. The Region boasts a vibrant economy offering an idyllic lifestyle on the Central Queensland coast, from picturesque beaches and nearby island resorts to beautiful rainforests. The Region has a great climate coupled with high quality education and health facilities. Discover more about the Mackay Region Benefits Base annual salary of $ 118,872.39 - $130,539.86 Up to 18% superannuation (conditions apply). Choice of 4 or 5 weeks’ annual leave with 17.5% leave loading. Any 5 out of 7 roster. $10,000.00 Relocation Assistance Package May be eligible for salary sacrificing options. Membership to lifestyle benefits program including corporate discounts. Study and assistance programs for career development. Learning and career development opportunities. Employee Assistance Program. Employee health and wellbeing initiatives. Active Social Clubs. How to Apply Prepare and submit your cover letter and resume, outlining your relevant experience for this role. If applying for this job via a 3rd party job board such as SEEK, LinkedIn etc. you will be redirected to the Mackay Regional Council Careers (eRecruit) website to apply. Follow the prompts to submit your application (the eRecruit Job Application Quick Reference Guide or the eRecruit Job Applicant Guide can assist). After submitting, you will receive an automated confirmation email. Should you not receive this, please ensure you have submitted your application and your email address on your account is correct. Applications Close Thursday, 23 October 2025 Contact Having troubles submitting your application? Reach out to one of our friendly Recruitment Officers by phoning 1300 MACKAY ). Additional Information Important information for applicants: Applicants who progress beyond the interview stage will be required to undergo a pre-employment process, which includes comprehensive Pre-Employment Medical Assessments (inclusive of Drug and Alcohol testing). To be considered for this position, all candidates must have the appropriate working rights for Australia. Please visit Mackay Regional Council - Careers at council webpage regarding International Applicant criteria. Your Australian work rights will be verified during the recruitment process. We are an Equal Employment Opportunity (EEO) employer, where all applicants are treated fairly and respectfully and have equal access to all available opportunities. At Mackay Regional Council, diversity is about creating a respectful and inclusive workplace that recognises our employees\' unique contributions and perspectives, working together to deliver extraordinary results. #J-18808-Ljbffr