CASE MANAGER

Abound Communities, a leading not-for-profit provider of retirement living and aged care, offering a continuum of care from independent living to assisted living and aged care in Victoria. Our four villages across Victoria – including St Helena, Fitzroy North, Berwick and Euroa are home to 500 older Victorians in need.We are a community based, not-for-profit organisation who put our residents and their families at the forefront of all we do. If you want to make a real difference, you are welcome to become a part of our exciting journey towards excellence It really is our people and culture that set us apart, with our ongoing focus of working together as one team. Job Description About the role: This is a permanent part-time role of 15 hours per week, and we are happy to work with you so these hours can be structured as 3 hours per day across 5 days (or similar by agreement). Role is primarily based at our North Fitzroy site, with regular travel to St Helena as required Registered Nurse (Division 1) with current AHPRA registration – essential Experience in Home Care operations is highly desirable Demonstrated experience in care coordination and case management, including assessment, care planning, monitoring and review Commitment to person-centred care, dignity, choice and independence for older people The Case Manager is responsible for the effective case management, delivery and reporting of care packages and in-home support. Providing choice and control for consumers is integral to this role that also includes engaging in assessment planning, facilitation, care-coordination, advocacy and support to older people and their families. The purpose of the role is to meet individual health needs through effective care planning in line with consumers’ package, values, and individual needs.This role is required to work from multiple sites of Abound Communities. This role is an AMAZING opportunity for a self-driven person who wants to play a critical role in driving our continued success. Key Responsibilities of the role Undertake new consumer assessments and set up consumers in the care management system Be responsive to changes in consumer’s need and carry out reviews and reassessments on a regular basis as consumers care needs change, to facilitate package level upgrades, hospital discharge, or annually at a minimum Practice a consumer centred approach, recognising individual differences and cultural diversity Respond constructively to consumer’s choices and preferences, maintaining dignity and respect for their wishes Manage a case load of consumers overseeing successful implementation of care plan and necessary documentation Plan, monitor and evaluate delivery of service as per consumer’s goals and preferences Plan, monitor and facilitate the provision of services within the financial parameters set by the allocated Home Care Package level funds Deliver all services with a strong focus on providing the consumer with an exceptional customer service experience Build and maintain strong relationships with team members and external stakeholders Facilitate consumers to provide feedback, and access advocacy services Maintain compliance with the Aged Care Quality and Safety Standards. Other duties and tasks as required Qualifications, Experience, and Requirements Registered Nurse (Division 1) with current AHPRA registration – essential Experience in Home Care operations is highly desirable Demonstrated case management experience and/or knowledge of the Community/Aged Care system and home care packages Valid First Aid and CPR certificates Valid National Police Check Driver’s licence and a reliable, registered vehicle with comprehensive car insurance Covid vaccination certificate including the booster shot Evidence of right to work in Australia Effective verbal, non-verbal and written communication skills Experience working independently Why YOU should join our Abound Communities team Work-life Balance –Enjoy job security, work close to home, flexiblehoursProfessional Development –Increase your knowledge and skills, as well as receive ongoing support from key stakeholders.Caring and Engaging Culture –inspirational vision for team success, in a supportive, collaborative, and high performing team. Work with a team who want to see you succeed If this sounds like the role for you, click onAPPLY NOW For further information or to request a copy of the Position Description please contact People & Culture at Applications close on Sunday, 21 December 2025. Abound Communities reserves the right to remove advertising and/or commence the selection process before the application close date. Abound Communities is committed to equal opportunity and ensuring the workplace is reflective of the community. We are committed to appointing the best person for the role and supporting diversity. The successful candidate will also be required to demonstrate entitlement to work in Australia, and to disclose any pre-existing injury or disease which may be adversely affected by undertaking the inherent requirements of the position. We encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds and people with a disability. #J-18808-Ljbffr